What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

The Technical Trainer is responsible for efficient and effective design, development and delivery of education initiatives for the Telogis Platform at Verizon Connect.

Responsibilities:

  • Conducts training classes by presenting job-specific, company-specific, and software applications classes.
  • Deliver and support training initiatives for Verizon Connect Customers. Delivery methods will include instructor-led, train-the-trainer, virtual instructor led. 70% of the delivery is field based and requires travel to customer location. 30% of delivery is Virtual Instructor led and can be delivered via remote meeting software such as WebEx.
  • Conducts training delivery needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks. Tailors training material based on this needs assessment in order to provide the most effective course to the customer based on their needs.
  • Review course evaluations and determine appropriate action needed to incorporate feedback into curriculums. Make minor alterations to training material based on these evaluations in order to continue driving and improving quality of the training materials
  • Remain current with up-to-date product information for all released software configurations.
  • Maintains technical knowledge by maintaining relationship and meeting cadence with Product management.
  • Maintain excellent presentation and communication skills.
  • Problem-solve application and system issues with learners.

What we’re looking for...

  • Bachelor’s Degree or equivalent related experience
  • Experience and proficiency in CBT development utilizing tools like Captivate and Camtasia.
  • Proficient in developing instructor led class room materials utilizing tools such as Microsoft Word and PowerPoint.
  • Proficient in developing online training utilizing HTML.
  • Travel up to 70-80%


Even better if you have:

  • Effective interpersonal and communication skills.
  • Excellent classroom delivery and classroom management skills.
  • Ability to work in a fast paced ever evolving environment.
  • Moodle LMS management and administration, PHP development

VZConnect

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.