What you’ll be doing...

The Cary and Ashburn Network Management Centers are seeking motivated and driven engineers to support management of Verizon’s Intelligent Edge network encompassing Unified Transport, NGPON2, Multi-Service Edge, Base Network Controller and Converged Core technologies.

  • Proactive network monitoring, following established procedures when responding to network alarms and events.
  • Trouble Ticket management, Outage flash management, processing escalations.
  • Perform triage, fault isolation, and remediation of network events.
  • Lead others through network management.
  • Generate, drive, and update problem-tracking tickets via multiple systems and continually improve business practices.
  • Provide timely and accurate network information to both management and other groups during network events and major outages.
  • Work with external and internal Verizon organizations coordinating and troubleshooting network events.
  • Willingness to work all shifts.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.

Even better if you have:

  • A degree, preferably in Engineering or equivalent discipline.
  • Scripting with Python, No-JS, Perl, or equivalent languages.
  • Familiarity with SDLC concepts and methodologies, supporting automation initiatives and process improvements.
  • Experience driving automation initiatives.
  • Knowledge of Cloud and Virtualized solutions (OpenStack/VMWare).
  • Strong customer service and interpersonal skills, including excellent written and verbal communication skills.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.