What you’ll be doing...

When employees need special accommodations to perform their jobs, you’ll be there to assist.

Your role will be to help create a safe and productive environment and working experience for all employees. You’ll evaluate requests for accommodations, which can range from reconfiguring physical space to adjusting working hours, and figure out the best way to support the employee. By finding solutions that meet the needs of our employees, you’ll be helping ensure that we create an environment where everyone can contribute their best work—and help us build the future.

  • Assessing employee accommodation needs and making accommodation plans.
  • Gathering supporting information, including medical data, for documentation.
  • Ensuring that both the business and employees’ needs are met.
  • Evaluating restrictions and accommodations to make sure they comply with policy and any existing agreements.
  • Representing the company in arbitrations and trials on occasion.

What we’re looking for...

You’re a strong problem solver with sound judgment and a nuanced understanding of “gray” areas. With compassion and empathy, you listen and weigh matters from all perspectives --carefully balancing the individual, company, and compliance needs. You’re a great communicator, skilled at negotiation and conflict resolution, and you’re comfortable navigating legal matters. By staying organized, you can juggle multiple projects and not drop any balls. You appreciate the sensitive and confidential nature of your case work and handle it with care.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience with the ADA (Americans with Disabilities Act) and FMLA (Family and Medical Leave Act).

Even better if you have:

  • A law degree. Ideally, if you’ve practiced.
  • Advanced degree. Ideally, in human resources management.
  • Experience with current statutes, regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC) pertaining to ADA accommodations.
  • Familiarity with collectively bargained medical restriction plans, ADA case law, or CBAs and bargained for plan documents that provide uniform treatment for associates.
  • AMTS/PeopleSoft (or other case management tools) experience.
  • Job Accommodation Network (JAN) programs or Computer/Electronic Accommodations Program (CAP) experience.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.