Salary Information

Weekly Rate: $541.00 - $1163.50

Summary

What you’ll be doing…

 

With your superior service skills and excitement for technology, you’ll provide clerical support to our consumer sales and service employees to deliver an exceptional customer experience to go along with America’s fastest and most reliable network!  Customers rely on us.

Responsibilities

Your responsibilities will include, but are not limited to:

 

  • Answering incoming calls from customers and contacting customers to provide/clarify information regarding account changes.
  • Preparing reports.
  • Performing adjustments to customer bills.
  • Performing clerical support work.
  • Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.

Qualifications

What we’re looking for…

 

You’ll have a dedication to service excellence with amazing communication skills and a positive, professional attitude.  You’ll thrive in a fast-paced work environment, and enjoy helping the V Team deliver the promise of the digital world!

 

Even better if you have:

 

Related Associate Degree or 2+ years’ relevant experience.

Additional Information

When you join Verizon…

 

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other.  Beyond powering America’s fastest and most reliable network, we’re leading the way in cloud and security solutions, Internet of Things and video entertainment.  Of course, we will offer you great pay and benefits, but we’re about more than that.  Verizon is a place where you can craft your own path to greatness.  Whether you think in code, words, pictures or numbers, find your future at Verizon.

Hours of Operation: Mon-Fri 8AM-5PM (8-4, 8:30-4:30, or 9-5). Shifts vary based on seniority. Overtime required based on the needs of the business.

Test(s) Required

Verizon Job Fit Test A
Data Entry Test
Structured Interview SI

Test Preview

Test Previews

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.  Different makes us better.