What you’ll be doing...

What you’ll be doing...

Verizon Connetprovides GPS-enabled fleet management and tracking products that help businesses reduce fleet costs, increase productivity and improve customer satisfaction.Verizon Connectalso provide a field service management product which helps businesses manage their mobile workforces. For the past 5 years Fleetmatics has been one of the fastest growing companies in the mobile resource management industry.

Responsibilities

  • Work with the Lead Product Owner, Product Marketing and UX teams to understand what a Customer needs to get up and running & be successful.
  • Works with Implementation to continuously improve processes in the Implementation Customer Experience
  • Identifies process and product improvements that can simplify and speed up the Implementation process
  • Collaborate with UX & Development to ensure successful design and development of product improvements related to partner integrations, implementation & Customer onboarding
  • Write Agile-based stories that conform to best practices including acceptance criteria, positive and negative paths, etc.
  • Work efficiently to plan projects and continuously stay ahead of the needs of the development team
  • Work with stakeholders to actively and effectively plan work for Development and QA which balances urgent Customer needs and strategic roadmap priorities
  • Coordinate communication across teams (e.g. Product Marketing, UX and Engineering) and provide status updates on projects
  • Conducts UAT for product features delivered in relation to Implementation & Customer Onboarding
  • Partners with Product Marketing to deliver self-serve help & onboarding solutions for WORK (integration with Help center etc.)
  • Provide Support to Implementation, Customer Support & App Support teams on accounts integration
  • Assist with product documentation during the Go-to-Market process for new features
  • Assist with other Product Management responsibilities as needed

What we’re looking for...

What we’re looking for...

Skills/Experience

Required

  • Minimum 3 - 5 years experience as Product Owner/Business Analyst in a technical environment creating superior user experiences for web-based products (Kanban/Agile experience is preferred)
  • Excellent interpersonal, communication, presentation, and writing skills
  • Basic understanding of modern web development technologies and languages
  • Hard working self-starter capable of learning quickly
  • Attention to detail and strong organizational skills
  • Degree in Business, Marketing, MIS or related discipline preferred
  • Ability to travel

Desirable

  • Experience working with cross functional teams and exposure to working with UX teams
  • Experience working on projects involving system integration or with a focus on optimizing technical solution architecture

Keyword: VZConnect

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.