What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

Responsibilities:

  • Change company culture/processes to be APM centric: motivate, train and enable other employees to be effective Dynatrace users.
  • Diagnose problems in various software stacks (.NET, JavaScript, Redis, RabbitMQ, Postgres and many more), while providing direction to stakeholders.
  • Findresource bottlenecks and performance problems in production code.
  • Interact with APIs and write integration tools to enhance the way Dynatrace is consumed and configured.
  • Produce meaningful graphs and summaries for the rest of the company to consume.

What we’re looking for...

You'll need to have:

  • 7+ years of experience in the software industry.
  • Knowledge and understanding of how to monitor and troubleshoot problems, from both an infrastructure as well as an application perspective.
  • Strong analytical skills with emphasis on problem resolution.
  • Strong interpersonal and communication (oral and written) skills.
  • Strong ability to read and understand stack traces and exception messages, even in unfamiliar languages.
  • Experience creating integrations, working with APIs and making dashboards.
  • Experience troubleshooting and resolving issues across development, testing, and production environments.
  • Experience with performance profiling and diagnostic tools (e.g. Perfview, WinDBG).
  • Ability to work with other infrastructure engineers, developers, QA, and support.
  • Ability to maintain high productivity with limited direction.

Even better if you have:

  • Experience with Dynatrace or other APM or software monitoring stacks would be sufficient.

Keyword: VZConnect

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.