What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

JOB PURPOSE:

Manage Fuel Card Integration process in a fast paced, growing GPS fleet services company

Support Customers Integrating Fuel Cards into their Fleetmatics Reporting

Manage Data relevant to Fuel Card Integration progress in Sales Force

What we’re looking for...

Activate Data Transfer between Fleetmatics and Fuel Card Provider

Address issues by answering questions, troubleshooting working with development

Follow up to ensure customer Fuel Card Integration is completed

Make follow up calls to ensure customer is satisfied

Candidate Traits

Ability to work Independently

Plan day and week with little supervision

Update customer information as needed

Identify and recommend opportunities to improve Integration and Activation

processes

Strong Communication Skills

Strong Listening Skills

Strong Articulation Skills: ability to understand a process and communicate it

effectively to customers

Pleasant and Personable approach addressing customers and co-workers

Customer Focused

Works hard to ensure customer satisfaction

Shows empathy and understanding of customer needs

Recognizes customer limitations & Addresses accordingly

Willingness to accept and take ownership of customer concerns

Tolerance of Ambiguity/Flexibility

Comfortable in an organization with a Changing / Growing structure

Accepts situations as they are and is able to conform to new opportunities

Able to skilfully compromise

Accepts and thrives in changing environment


Computer Technical Ability Required

Keyword: Verizon Connect, VZ Connect

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.