What you’ll be doing...

You will be responsible for incident response and resolution, including documentation and customer interface. You will conduct analysis activities in regard to network security operations, and assist with authorship activities.

You will maintain system of 24x7 network operations under the guidance of management and more senior engineers, with daily activity including, but not limited to, station logging, ticket audits and administration, NMS audits, network monitoring, incident response and escalation, help desk responsibilities, and circuit research.

You will attend training and complete development assignments aimed at technologies for network operations, network engineering, and network security operations. You will make decisions independently during incident response and change management activity.

  • Monitors network management system (NMS) platforms to ensure the health of operational services, networks, devices, and components.
  • Continually trains on network-related technologies and hardware with the goal of attaining mastery. Maintains basic working knowledge of network-related technologies (e.g., TCP/IP, HSRP/VRRP, dynamic routing protocols, static routing best-practices and methodologies, BFD, IPSec, access control, VoIP, switching, VLANs, VTP, STP, etc.) and network hardware (e.g., SOHO & enterprise routers, such as Cisco 2800 series, Cisco 7200 series, Juniper M-series, and Juniper T-series routers; layer 2 & layer 3 switches, such as Cisco 2960, Cisco 3550, and Cisco 6500 series switches; network security platforms, such as IDS/IPS, Cisco ACS, and Juniper SRX equipment; TDM/OTDM multiplexers, such as Fujitsu optical platforms; telephony systems, such as Avaya VoIP platforms; and digital cross-connect platforms).
  • Performs simple system health checks on web servers and database systems (e.g., MSSQL, MySQL, etc.) in order to ensure the systems run smoothly.
  • SQL server and web tool projects related to the storage, organization, and presentation of data.
  • Monitors SIEM for security events and configures system views, as necessary, to maintain visibility of security anomalies that could develop into security incidents

What we’re looking for...

  • Bachelor’s degree or one or more years of work experience.
  • Knowledge of computer networking

Even better if you have:

  • Bachelor’s degree with a major in engineering or technology, including studies related to computer networking and/or telecommunications.
  • Hands on experience in a technology focused field
  • Cisco Certified Network Associate (CCNA) Certification

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.