What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SaaS leader, we know our talent is the most important component to our success.  We hire top talent and empower them to do their best work.  As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

What you’ll be doing…

We have an immediate need for a Senior UX Researcher to join our Research and Development team. Working in a cross functional team, you will be responsible for the user research of a section of our product line. You’ll work closely with your UX Design, Product and Engineering colleagues to understand the needs of our users and deliver actionable insights that help solve their business problems.

● Planning your own research studies which will deliver meaningful and actionable insights
to the designers & engineers in good time.
● Organizing, managing and moderating of user testing and also the recruitment of users.
● Deliver finished, welldocumented research findings.
● Participate and facilitate workshops to involve your cross functional team in the design
● Be the voice of the user on your team, ensuring that the products we deliver solve the right problems for our users in the right way.

What we’re looking for...

We are looking for an experienced User Researcher who can make a strong contribution to the
user experience of our product line. You have a track record of delivering excellent product
design in a dynamic, cross functional team and have the portfolio to prove it.

You’ll need to have:
● Have at least 35 years of experience as a UX Researcher.

● A portfolio that showcases your capabilities in the UX Research
● A track record of delivering research findings in good shape to the engineering team.
● An ability to support less experienced researchers and designers who are planning or
conducting research activities.
● An ability to understand and incorporate complex technical and business requirements
into your work, where necessary.
● Strong written and verbal communication skills and presentation skills.
● An ability to build relationships within the cross functional team that will ensure you get
the support you need for your research and the insights you deliver.
Even better if you have:
● Ability to generate wireframes collaboratively, particularly with UX Designers and
● Experience in the Design Thinking methodology and/or Design Sprints.
● Experience of Lean UX a distinct advantage.
● Understanding of data analytics and quantitative aspects of UX research.
Keywords: Telematics, Fleetmatics, Telogis, Skyward, UX Design, UX Research, User

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.