What you’ll be doing...

The Community Manager is the voice of the brand. You are social and digital-savvy and will be responsible for engaging with our social communities across platforms. You have real time access to and a deep understanding of the social consumer’s behaviors and insights on an ongoing basis and will play a critical role in capitalizing on them. The Community Manager will be expected to represent the interests and needs of our social community, making sure we never lose touch with their perspective and needs.

  • The day-to-day management of our handles across Twitter, Facebook, Instagram and more including calendar creation and maintenance, content publishing, tagging etc.
  • This role will work closely with the brand, communications, care, and marketing teams to build and deploy social media campaigns that help grow our online presence and drive brand objectives.
  • Fostering a Community: This role will work closely with the larger social team to identify surprise and delight opportunities to help us grow our community. You will look for real time opportunities to make a difference with our members. As the ear to the ground, this role will also ensure community feedback is incorporated into company planning and product development.
  • Identify real-time trends and opportunities: This individual will be looked to for thought leadership on what’s happening daily across social media.
  • Proactively creating content and the ability to obtain buy in and approvals for launch

What we’re looking for...

  • Bachelor’s degree or equivalent work experience
  • The ideal candidate is someone who is in touch with social media/internet culture and isn’t afraid to push the limits.
  • Proven track record writing copy and develop a real-time meme is crucial.
  • Proven track record of implement a tagging structure within our social media management tool to allow our insights lead to capture pertinent data.
  • Fluency in the language of social: GIFs, Stories, stickers, memes, tropes, organic, dark, and boosted are all part of your regular working vocabulary.
  • Experience creating real time content
  • Experience with social reporting tools to analyze KPI’s
  • Previous experience building successful relationships with external agencies
  • Previous experience growing and nurturing a brand

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.