What you’ll be doing...

Proactively monitors voice and data services and improves regional network element performance by resolving and improving mean time to resolution on issues that impact Verizon Wireless network services.

  • Monitor Key Performance Indicators (KPIs) on regional switch & data network elements; including Virtual applications, LTE, 5G, VoLTE, EBH, and COIN networks.
  • Ensure networks operate at peak performance, exceed VZW performance KPIs, and comply with all Maintenance Engineering configuration guidelines and directives.
  • Upgrade, integrate, and perform preventive maintenance on multiple vendor systems by utilizing knowledge of Linux, Unix, Openstack, Junos, and Cisco IOS.
  • The position will also be responsible for running standardized testing and reporting from the many networking tools used to baseline network element performance. The referenced tools include RTT (LTE, EBH), ELPT, SevONE, Brix, Netscout, and Irisview.
  • Proactively engage in troubleshooting and restoration efforts for all regional virtual applications and LTE network elements.
  • This position will be responsible for reviewing nightly change controls and ensure that work conducted by sub-market Field and System Engineers are completed in a way that is not adversely affecting network services and complies with the documented written Mops.
  • Manages all Ethernet technologies and backhaul vendors to obtain root cause analysis for all outages, immediately obtains/creates and distributes preventive procedures to avoid reoccurring outages, and works with stakeholders to drive the vendors to deliver the final resolutions/fixes required to prevent future outages.
  • Monitor and maintain -48VDC power plants, generators, HVAC and building automation systems.

What we’re looking for...

You’ll need to have

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience

Even better if you have

  • A Degree
  • A degree or equivalent work experience.
  • Four or more years of experience in same or related discipline
  • Cisco CCNA, Linux and Red Hat certifications preferred
  • Demonstrated understanding of IP addressing, subnetting, network segmentation (VLAN), MPLS, and virtual routing instances.
  • Must possess a proactive work style with the ability to set priorities, work with minimum supervision and with a diverse group of professionals.
  • Must have the initiative to independently identify issues, come up with timely, creative solutions, and own issues through resolution.
  • Thorough knowledge of the Verizon Wireless voice and data testing platforms and testing methodologies.
  • Fundamental knowledge of data networking platforms including switching and routing technologies including BGP, MPLS, OSPF, VLAN’s.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.