What you’ll be doing...

We’re in it to win it. Today we’re the #1 global provider of fleet management solutions for both enterprise and small/medium businesses.

Our consumer products, like Hum, create a more connected ride with vehicle diagnostics, emergency assistance, and WiFi. And to top it off, our partnerships with major car manufacturers help us care for more drivers with our connected technologies.

As a top 20 SaaS leader, we know our talent is the most important component to our success.

We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

The Installation Coordinator is responsible for managing our vendors who are responsible for the installation of tracking and telemetry devices in our customer fleet vehicles and assets.

You will be responsible for scheduling and overseeing the installation of the products, ensuring compliance of the installations to contract specifications and established policies and procedures as well as ensuring the installations are on-time and complete, adhering to the installation schedule and quality guidelines.

What we’re looking for...

Responsibilities:

  • Work with internal project manager to maintain schedules and deliverables to customers
  • Communicates installation procedures and ensures installers adhere to these installation procedures and processes, including paperwork
  • Ensures that customer relations and interface are professional and responsive
  • Proactively seeks solutions to customer needs and explores creative alternatives
  • Sets and manages customer expectations and adapts/prioritizes needs and requests

Qualifications

  • Minimum of 2-3 years experience in a professional services environment in a technical or project management capacity
  • Ability to select, train and coach a team of installers
  • Excellent communication and organizational skills

Even better if you have

  • Enjoys working in a fast-paced environment and with internal team members to deliver on assigned projects

Keywords: VZ Connect

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.