What you’ll be doing...

We help the biggest names in business do business and billing them correctly is a vital part of the customer experience. You’ll ensure that our domestic e-cloud customers are invoiced correctly and in compliance with their contractual commitments. When customers have questions about their bills, you will collaborate across functions to resolve them. Your role is critical in ensuring that our customers pay their invoices in a timely manner and find it easy to do business with us.

  • Supporting monthly invoice generation including gathering billing data, calculating and posting charges, and creating and distributing invoices.
  • Reviewing and researching data to identify and resolve errors and billing variances.
  • Processing customer requests for credits and monitoring contractual commitments.
  • Collaborating with other functional areas to create non-standard billing solutions.
  • Coordinating rating calculations and adjustments and providing written confirmation of resolution.
  • Producing standard and non-standard reports for customers and account teams.

What we’re looking for...

You are a well-organized person who enjoys working independently and managing competing priorities efficiently to meet tight deadlines in a fast-paced environment. You’ll have strong analytical and creative problem solving skills, but you’ll also have a customer service orientation and be a great communicator who can interact well with a diverse range of people.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.

Even better if you have:

  • A degree in Accounting, Finance, or Economics.
  • Experience in using Microsoft Office (Excel, Word, Access, Outlook)
  • Experience in the communications industry with an understanding of billing systems, products and services.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.