What you’ll be doing...

Verizon is a Fortune 500 company providing services to Enterprise and Government clients. Our Australian business is spread across Sydney, Melbourne and Canberra offices.

A key business unit in Australia is our Government Security Operations Centre (GSOC) that operates out of Canberra. 2016 was a great year for this business unit as we hired a number of engineers and operations staff to live up to our service excellence promise to our customers.

We expect to continue our hiring trend in 2017 and are seeking a mid-level Network Security Engineer. You will be responsible for performing system upgrades and undertaking complex troubleshooting activities to ensure that our Global Network Operations Center (GNOC) services are maintained as per contracted service level agreements. You will also be responsible for mentoring, training and providing guidance to junior staff within GSOC.

Responsibilities include:

  • Network administration (including backup, Linux, security management, user account management, e-mail systems, webservers, internet access and applications support)
  • Supports network and server hardware, software and applications
  • Resolve internally detected and client initiated service incidents in a quality manner and within client SLA
  • Implement and complete client initiated service and change requests in a quality manner and within client SLA
  • Ensure consistent and professional communication with internal & external clients and stakeholders including updating Service Desk within required response times
  • Ensure documentation are correct and up-to-date (includes Procedures, Knowledge Base articles, Networks Diagrams, etc.)

What we’re looking for...

Key Requirements:

  • IT Degree and industry certifications in Cisco, Checkpoint, Juniper and ITIL will be highly regarded
  • 2 to 5 years in systems administration in an IT environment
  • 2 to 5 years in a LAN/WAN administration environment
  • Ability to interact with technical and management staff to develop and problem solve technical requirements
  • Experience in monitoring tools such as Nagios or Cacti
  • Working knowledge of CISCO, McAfee and Checkpoint firewalls, VMware, F5, Web Gateway and Email Gateway appliances - qualifications in these would be highly desirable
  • Candidates must hold a current Security Clearance granted by the Australian commonwealth agencies

Why Verizon

As well as an attractive package, you can look forward to excellent prospects for career progression in our expanding business. We are a business that invests in its people. Verizon spends more than $275 million on employee training, development and tuition.

Our work culture and drive for diversity have earned us various awards, to name a few - "Top 50 Employers list" by Equal Opportunity Magazine, "Top companies for Executive Women" by the National Association for Female Executives and Training magazine's "Hall of Fame".

At Verizon we believe in embracing the diversity of our global workforce - our employees have different interests, experiences and skills that combine to foster an innovative and enriching culture. We recognise the need to offer flexible and varied working solutions to enable our people to reach their potential and strike the right balance between personal and work life. We leverage our innovative technology and communication solutions to connect us on a global scale, enabling collaborative working.

If you are interested in discussing flexible hours, mobility and alternative working solutions, talk to us; we’ll do our best to accommodate you.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.