What you’ll be doing...

As our Senior Portfolio/Program Manager (based in UK), you will manage and oversee the Verizon complex project and program activities for major (Field 1) customer outsourcing programs. You will be responsible for overseeing all O&T/Delivery team commitments and resources worldwide to ensure Verizon profitability is achieved, customer satisfaction is met, and the project or program team adheres to all global corporate policies. This role is accountable for the successful execution and delivery of all key activities and is responsible for accomplishing the following objectives:

  • Leading business critical projects to successful completion across multiple custom product towers and functional areas.
  • Responsible for making tactical decisions, day-to-day management, planning, senior escalations and reporting.
  • Providing governance and leadership to other tower owners, project teams and suppliers with clear input, context, prioritization and execution of program activities in all operating region.
  • Overseeing all third party vendors and managing requirements, costs, deliverables and contract performance related to the Program.
  • Ensuring all project requirements are routed to the appropriate functional groups and monitored to completion.
  • Being a primary POC to the Customer for all project/program delivery matters.
  • Communicating and translating functional/operational goals into team goals.
  • Providing regular and proactive communications (internal and external) to ensure all customer concerns are addressed readily. Conveying information in a concise and informative way – including escalations where necessary. This includes publishing regular status reports for all active projects.
  • Assisting Sales Management with all senior level escalations, regular performance reviews, reporting and relationship management.
  • Participating in the development and sign-off of all project and program plans.
  • Assisting Operations with input, planning, prioritization and execution and management of Operational activities in the Region Program and P&L Management.
  • Ensuring all project/program revenue milestones are met and customer billing is triggered in a timely manner.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or relevant work experience.

Even better if you have:

  • A degree.
  • Several years of senior project management experience.
  • Significant experience delivering large projects ($5m+).
  • Experience delivering UK Government or public agency projects.
  • Experience managing third party suppliers.
  • Several years of experience leading project teams.
  • Experience working with cross-cultural / international teams.
  • PRINCE2 or PMP certification.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

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