What you’ll be doing...

You will function as the Tenant Operations engineering lead providing subject matter expertise on Openstack in support of the Visible IMS/SDM cores. Call flow debugging expertise utilizing IrisView and NetScout applications is required. The successful candidate will have hands on experience deploying IMS applications and will be able to demonstrate knowledge of Linux, Openstack and common debugging techniques for the application and system. A background in automation and scripting with Ansible/Python is needed in order to quickly close gaps and provide direction for life cycle management tasks.

  • Providing mentoring to other team members on networking, application design, and engineering while acting as the final escalation point to support production service issues in concert with application, operational, and triage teams.
  • Interpreting weekly Visible KPI trends and measurements and helping operations address capacity and demand growth on the systems by defining and creating migration plans.
  • Creating tenant operations MOPs for patches and new releases with focus on reduction of mean time to repair.
  • Leading performance meetings with the vendor, planning and maintenance engineering and creating detailed project plans, providing input to weekly status calls with teams across several organizations.
  • Being the Openstack liaison on network and application design implementations for local redundancy and geographic diversity.

What we’re looking for...

You’re a technical expert with experience managing multiple medium to large projects at once. You know how to manage a project team, creating clarity, removing barriers, and using creativity to make decisions that impact projects and staff members. Cross-functional work is ideal for you, given your collaborative nature and ability to work with a variety of stakeholders across the organization.

You'll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Knowledge of database technologies (Oracle, Couchbase, MySQL).
  • Knowledge of TCP/IP, UDP, DNS, Netmask, DIAMETER, SIP, LDAP and load balancing.
  • Knowledge of protocol analysis tools such as IrisView, NetScout, wireshark, tcpdump, ping, netstat.
  • Experience working with a high availability and disaster recovery solution.

Even better if you have:

  • Bachelor’s or Master’s degree in technology related field.
  • Certification in Linux, OpenStack, Database Admin, Cloud Security or equivalent.
  • In-depth knowledge of design principals of OpenStack architecture and how networking operates in an OpenStack cloud.
  • Capability to carry out performance tuning, software upgrades, and resource optimization as required.
  • Capability to demonstrate applied leadership skills in previous work history.
  • Proven skills with scripting and automation of tasks (bash, Ksh, Python, yaml, ansible).

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.