What you’ll be doing...

As a Cisco ISE Engineer, you will be part of our integrated managed services network and security operations team. This position provides advanced technical security support to large scale, completely custom Cisco Identity Services Engine (ISE) environment that includes Cisco ISE design, implementation, and support, network access profiling, software upgrades and patching, resolution of incidents and implementation of changes. You will work closely with the security, network operations and systems administration teams serving as escalation point for complex incident and change management related to Cisco ISE.

  • Reviewing requirements, designing, engineering, documenting, and implementing changes in accordance with Verizon and customer standards.
  • Performing change management in a custom Cisco Identify Services Engine environment.
  • Serving as the escalation point for ISE services incidents or complex changes.
  • Performing incident management - Incidents are defined as outages or service degradations that will be addressed and resolved by following pre-defined processes and procedures.
  • Training peers, briefing customers and other Verizon organizations outside Operations.
  • Planning and overseeing tuning of the environment, technology insertion, code upgrades, audits and response to POA&Ms.
  • Developing standard operating procedures.
  • Maintaining overall documentation of live environment.

What we’re looking for...

You’ll need to have:

  • Bachelor's degree or four or more years of work experience configuring. implementing changes, and advanced troubleshooting of enterprise Cisco ISE platforms
  • Three or more years of relevant work experience
  • Administrator level experience on an UNIX/Linux operating system
  • Active government issued security clearance, or eligibility to obtain a government issued security clearance at the secret level

Even better if you have:

  • Bachelor’s degree in Computer Science / Engineering / Information Security or five or more years of experience as a security engineer where the focus of the position is Cisco ISE configuration and troubleshooting
  • Strong hands-on knowledge of implementation, operation and troubleshooting of Cisco ISE
  • Solid understanding of information security technologies and networking
  • Strong knowledge of information security technologies
  • Demonstrated strong communication skills and capability to engage with customers to understand their requirements
  • Strong organizational, problem-solving, and analytical skills
  • Capability to identify and communicate gaps in processes
  • Ability to thrive in a dynamic environment
  • Ability to work and participate within a team environment
  • ITIL Foundation training or certification
  • At least one of the following certifications: CCNA Security or CCNP Security

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.