What you’ll be doing...

Our Customer Experience Testing and Certification (CETC) team is looking for highly energetic, motivated and talented individuals for testing end to end stack of applications as a part of One Fiber Initiatives for Verizon Business Markets. Manual testing is a vital component of our business to provide feedback from human experience that can relate to our customers better. This role requires thorough understanding of sales and service offerings to business customers of One Fiber on web & mobile platforms.

  • Understanding sales and service requirements on One Fiber Initiatives.
  • Preparing test plans and test cases from requirements / user stories using JIRA system.
  • Creating test data points / profiles satisfying 100% test coverage on initiatives.
  • Participating in design, sprint planning sessions for scope & impact of new development.
  • Reporting testing status and quality assurance impacts on Initiatives Launch.
  • Logging JIRA Tickets for issues identified with right criticality and scope of impact.
  • Leading to partner with IT & PM’s in getting issues fixed and retest to close.
  • Identifying risks involved with open issues before launch and notifyingRelease management or PMO.
  • Contributing to world class customer experience design on digital applications.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience in testing mobile, web / ecommerce applications.

Even better if you have:

  • A degree.
  • Six or more years of relevant work experience.
  • Demonstrated effective communication skills for good teamwork and partnership.
  • Efficient time management skills, ability to multitask, track priorities.
  • Strong project management skills working with cross-functional teams.
  • Strong leadership skills to get the job done working with multiple work groups.
  • Capability to be highly adaptable to new tools and technologies and changes in short period of time.
  • Experience working in Agile development process for testing.
  • Experience in test setup with labs, test customer profiles.
  • Familiarity with tools like JIRA, EZBI or test management & reporting.
  • Willingness to be open to extended work hours, changes in schedules or weekends based on business need (not regularly).

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.