What you’ll be doing...

As our Financial Services Coordinator, you will be responsible for supporting the day-to-day financial management processes for clients. You will provide billing support, contract commitment support, transactions support, and financial reporting. You will coordinate efforts with the Customer and Service Management organizations to identify and resolve billing issues that impact the financial management of the account (i.e., aging, credits).

  • Reviewing customer contracts to ensure compliance for all billing and financial related activities and financial service level agreements.
  • Coordinating and matrix managing multiple internal organizations and external customers to drive resolution of any client impacting issues with a sense of urgency.
  • Developing billing flows to ensure Customer’s Services are installed and integrated to the appropriate Verizon billing platforms.
  • Identifying and implementing billing process improvements.
  • Tracking and trending Verizon accounts payable and credits due.
  • Overseeing first invoice reviews for newly established Services to confirm contract rate treatment versus invoice amount. Facilitating resolution of open billing or credit action items.
  • Presenting billing invoice along with contract terms and conditions for new contracts and services or changes in existing services to show the correlation between the documents.
  • Providing escalation support to monitor on time completion of payables, billing processes and other related financial transactions.
  • Managing customer requirement and financial aspects of complex or non-standard moves, adds, changes, disconnects or other transactions requiring detailed Verizon system knowledge.
  • Performing financial management for Verizon accounts payable activities including working with customer and financial services to verify payment arrangements, confirming payments on invoices, settlement negotiation status and interfacing with Verizon financial organizations for resolution of issues, as required.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Experience with the Microsoft Office Product Suite, including Excel.

Even better if you have:

  • A degree.
  • One or more years of relevant work experience.
  • Two or more years of experience with financial, contract management and related compliance and audit requirements.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.