What you’ll be doing...

Our program provides the US Government with special capabilities in our commercial networks to support emergency communications needs during natural or man-made disasters. As a Principal PTS VoIP Engineer, you will be responsible for the design, integration, test, troubleshooting and acceptance of priority services in the network elements for wireless priority voice, data, and video services. You’ll play a key role in making sure our customers continue to enjoy the crystal-clear connections and top-notch call performance during times the network is overloaded because of an emergency event.

You’ll provide pre-sales engineering support for development of technical proposals, working with cross-functional teams to gather customer requirements, develop architecture solutions and compliancy matrices that meet performance, usability, scalability, reliability, and security needs in accordance with customer requirements and industry standards. You will manage the documentation deliverables to align with customer's system engineering life cycle process.

Serving as the subject matter expert for Priority Services in Voice over IP (VoIP), you will work closely with engineers and planners to recommend service improvements and give guidance to network planning, network evolution and growth plans for priority wireless services. You will also provide leadership, guidance, and technical direction to engineering projects to define goals and identify scope of work needed to develop standards-based solution architectures for specific customer requirements for priority voice, data, and video services.

You will validate and create VoIP architecture and engineering requirements, network impact assessment, engineering design standards, and alarms and network statistics definition. You will provide support for SIP- and TDM-based software installations with enhanced media gateways. You’ll troubleshoot priority voice services, and validate configurations on communication media segments.

You’ll work closely with the production network teams in the development, testing, and implementation of advance data core features. You will create and implement test plans, maintain and recommend changes to test cases, test procedures and instructions for successful end to end testing of priority service features in the Voice over IP (VoIP) network elements. The task requires IP tracing in a complex network and multi-protocol analysis. As needed, you’ll examine and troubleshoot flows using various packet analyzer tools, as well as independently analyze performance trends of various high level and engineering level Key Performance Indicators for Priority Services.

You will have to develop and maintain excellent proactive, working relationships with all appropriate levels within and outside the company, especially internal teams. You will be responsible for satisfying customer technical, product quality and timely delivery expectations.

What we’re looking for...

You’re a technical leader with excellent problem solving, analytical, and organizational skills. Resourceful and motivated, you’re driven to constantly find new ways to improve productivity and quality. You’re energized by the prospect of representing us at meetings and forums, and you enjoy mentoring and coaching junior team members in order to improve the capability of engineering across priority services.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Six or more years of VOIP gateways experience.
  • Six or more years of SIP protocol and IMS based services experience.
  • Six or more years of experience with SS7 tracing, and the function of each note in a typical SIP call flow.
  • Six or more years of experience with call processes between End to End system testing.
  • Six or more years of Configuration, Feature Testing, Troubleshooting, Protocol Specifications and Analysis experience.
  • Eligibility to obtain and maintain a government issued security clearance.

Even better if you have:

  • Bachelor’s degree or above majoring in Telecommunication, IT, Computer Science, Engineering or other related technical discipline.
  • Seven or more years of experience with VoIP
  • Knowledge of, and experience in converged technologies including TDM and IP voice, UC messaging, and data networking.
  • Familiarity with Session Border Controller technologies.
  • In-depth knowledge of network design and voice systems, including: switches and routers, VOIP PBX technologies, Dial plan configuration and network routing, SIP, H232, PRI and WAN protocols.
  • Detailed knowledge of voice and data network copper and fiber cabling infrastructure in a multi-datacenter environment.
  • CCNA certification.
  • CCVP certification.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.