What you’ll be doing...

The Resource Management team maintains service level goals, builds strong partnerships, drives process improvements, as well as fosters clear and open communications with all levels of the organization. The Resource Management Team is responsible for managing the work flows and resources for customer facing employees, data analytics and the pursuit of the ideal staffing and scheduling requirements. New digital finance tools allow us to rethink the process with the goal of spending more time analyzing and making data supported recommendations and less time gathering information. This role will be critical to this effort.

  • Learning the long and short term forecasting process for all groups to establish a baseline understanding of the business and key metrics.
  • Developing “blue sky” ideas and recommend efficiencies.
  • Building alternatives with champion/challenger models.
  • Utilizing required advanced excel skills as a stepping stone into development of reports/forecast models using new digital finance tools.
  • Monitoring attainment of objectives and adapting quickly to changing business conditions.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or one or more years equivalent work experience.

Even better if you have:

  • Three or more years of relevant work experience.
  • Advanced Excel Knowledge.
  • Strong analytical and organization skills.
  • Strong written and verbal communication skills.
  • Readiness to accept ownership and ability to follow through.
  • Experience using and building reporting in Tableau.
  • Experience with continuous improvement initiatives and root cause analysis.
  • Proven ability to identify and react quickly to conditions that impact results.
  • Experience in the technology or telecommunications industry.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.