What you’ll be doing...

At Verizon Connect, we guide a connected world on the go.

We’re in it to win it. Today we’re the #1 global provider of fleet management solutions for both enterprise and small/medium businesses. Our consumer products, like Hum, create a more connected ride with vehicle diagnostics, emergency assistance, and WiFi. And to top it off, our partnerships with major car manufacturers help us care for more drivers with our connected technologies.

As a top 20 SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

Installation Coordinator works closely with Sales, Customers and Subcontractors to ensure timely and accurate hardware installation for both new and existing customers.

  • Ensure installations are put in a timely manner by identifying installer (Field Technician or subcontractor), coordinating installs with Installer and customers, ensuring that all required components are at the job site on time, issuing purchase orders and completing required paperwork.
  • Work closely with the Manager to ensure post installation issues are proactively identified and addressed.
  • Ensure all details and contacts with customers and subcontractor installers are neatly and thoroughly documented.
  • If appropriate, negotiate price of installation to ensure best price possible.
  • Research technical problems and find solutions relative to the units, vehicles and network.
  • Partner with Sales on any deals that are not moving to complete installation.
  • Ensure tracking unit installation counts properly reflect the installations scheduled and completed.
  • Performs miscellaneous job-related duties as assigned.

What we’re looking for...

Qualifications:

  • Minimum of 2-3 years' experience in a professional services environment in a technical or project management capacity.
  • Ability to select, train and coach a team of installers.
  • Excellent communication and organizational skills.
  • Enjoys working in a fast-paced environment and with internal team members to deliver on assigned projects.

VZConnect

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.