What you’ll be doing...

  • Optimizes the LTE and RAN network using traditional means.
  • Investigates and resolves customer complaints regarding service.
  • Works on customer complaints and trouble tickets by examining/interpreting performance metrics (i.e. dropped calls, throughput rates) and data to determine what issues are most impactful. (Using Tableau).
  • Performs all RF Performance activities required to support the network build program (new cells, modifications, carrier adds, etc.).
  • Typically addresses several issues per day—several times per week by analyzing performance metrics and drive test data to improve the customer experience with focus on voice and data (TPUT) performance.
  • Configures systems and adds new equipment to network.
  • Makes sure new build sites are properly integrated into network and optimized for peak performance.
  • Interfaces with all levels of management.
  • Collaborates with other Network groups, (e.g., real estate, RF design, Operations, construction, etc.).
  • Typically manages multiple projects at a time.
  • Uses traditional means of finding and resolving system issues.
  • Utilizes multiple tools to optimize system performance.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Knowledge of LTE including VoLTE and RAN networks.
  • Knowledge of IP and transport protocols.

Even better if you have:

  • A degree.
  • Working knowledge of at least one data collection tool such as Datapro, and TEMS Symphony.
  • Working knowledge of data analysis/post-processing tools such as Irisview, Windcatcher/Actix/TEMS Discovery.
  • Knowledge of propagation and optimization modeling tools such as Planet, GeoPlan, ACP, DB Planner.
  • Knowledge of programming languages such as C++, Python, Unix, scripting tools.
  • Knowledge of mapping software such as MapInfo, ArcGIS, Topo.
  • Knowledge of Ericsson systems including OSS and 3GPP LTE standards.
  • Ability to differentiate and diagnose RAN and CORE related problems.
  • Understanding of IMS and systems engineering aspects related to RAN and proficiency in Core level call flow analysis.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.