What you’ll be doing...

As our Roaming Manager, you will be accountable for the overall relationship with Wireless Operators outside of the US domestic market. The key focus will be negotiating new GSM/HSPA and LTE/VoLTE roaming agreements, M2M and IoT (Internet of Things) connectivity, international roaming customer experience, roaming cost structure, and create opportunity for inbound LTE/VoLTE roaming. Success in this position will require a proactive leader with strong analytical and negotiating skills, and a mix of strategic and tactical thinking. This is a critical role within a high-visibility, dynamic, high-performing team based out of Verizon’s East Point Business Park office.

  • Negotiating commercial terms of roaming agreements (new and amendments to existing agreements), including establishing relationships with Roaming contacts at other operators.
  • Management of a portfolio of operating partners within a prescribed region to line cost budget, including commercial impacts and cost levers.
  • Providing insight, strategies and tactics to attain the optimum line cost and best-in-class customer experience across the portfolio of operating partners.
  • Formulating pricing recommendations designed to preserve/improve Verizon Wireless competitiveness while protecting profitability. This may require financial analysis and/or business case development of alternative scenarios and recommendations to management, including creating concise decks/presentations for review with senior management.
  • Relationship management, including resolving commercial issues which will require partnership with technical and finance organizations (e.g. network, revenue assurance, area finance), including driving projects to completion.
  • Taking a leading role in analyzing and influencing steering of roaming / PRL preference decisions.
  • Representing Verizon at industry forums, associations and events
  • Performing contract administration, including work closely with legal counsel, regulatory affairs, tax and commercial finance to create and amend roaming contracts consistent with business principles agreed to between the operators.
  • Preparation of deal memos and compliance documentation to ensure the smooth approval and execution of new contracts and amendments.
  • Participation in, and development of materials for, Operational Reviews with senior executives in the business.
  • Some travel may be required to support relationship management with roaming partners.
  • Support of other roaming related initiatives as required

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.

Even better if you have:

  • Bachelor’s degree in Finance or Technical discipline.
  • Master’s degree in a related area.
  • Effective negotiation and influencing skill.
  • Demonstrated effective interpersonal, written, verbal communication skills.
  • Effective problem solving and management skills.
  • Strong degree of proficiency with Microsoft Excel, PowerPoint & Word.
  • Broad-based knowledge of the wireless telecommunications industry.
  • Knowledge and experience with GSM roaming.
  • Relevant work experience working in a large cross-functional culture.
  • Comfort in working up and across the organization – working with senior staff members and front line employees.
  • Demonstrated competency in strategic thinking that results in new ideas that drive the business forward.
  • Diversified experience with emphasis on negotiations / analysis and relationship management.
  • Proven ability to influence decision makers.
  • Demonstrated ability to multi-task and be detail oriented with respect to ensuring deadlines are met.
  • Proven record of performance and trusted professional credibility.
  • Track record of handling extremely confidential information appropriately.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.