What you’ll be doing...

As our Senior Client Manager, you will lead an HQ sales team to achieve strategic and performance objectives. You will also be the single point of contact and decision maker for Verizon concerning new agent distribution, Prepay Only Retailers.

  • Identify new agents, design a strategy to leverage their distribution to drive sales, build a business plan then negotiate and execute contracts.
  • Manage the contract between Verizon, vendors and agents to ensure compliance to the contacts and to identify opportunities within the contracts.
  • Develop and manage agent compensation structure to ensure it achieves performance results profitably.
  • Develop and lead core teams of both internal and external parties to monitor and improve sales, drive customer experience, close process gaps, facilitate launches, handle merchandising changes, and increase profitability.
  • Create, manage and execute sales initiatives, marketing strategies and go-to-market plans for Prepay Only Retailers.
  • Own, facilitate and reconcile all elements of accounting, budgeting, billing, collections, payments, inventory and compliance with regard to the Prepay Only Retailer program.
  • Develop and launch training initiatives from new hire to custom continuous education.
  • Work with the operations team to develop, manage and execute merchandising strategy as it relates to promotion, service and new equipment launches.
  • Provide detailed reporting and analysis on sales and KPI performance including analysis of sales initiatives and promotion performance.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Managerial/Supervisory experience.
  • Project management experience.

Even better if you have:

  • A degree.
  • Retail operations and or merchandising experience.
  • Retail experience or related knowledge of wireless industry.
  • Problem solving and analytical skills, including the ability to create sophisticated design solutions to complex problems.
  • Demonstrated strong communication, interpersonal, and organizational skills.
  • Proven capability to be an effective team player.
  • Excellent decision-making, leadership and negotiation skills.
  • Results oriented and deadline driven.
  • Strong Presentation Skills; both senior management and cross functional teams.
  • Advanced experience with Microsoft Excel, Word & PowerPoint.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.