What you’ll be doing...

You will explore and facilitate what our people need to learn and experience to be even better. Your programs and learning approaches will align with our business needs and be highly effective and in tune with our culture. You’ll deliver learning solutions that are engaging, fun and most importantly build those capabilities needed to enable our people to create the Verizon of the future.

  • Delivering and evaluating knowledge, skills and behavior training.
  • Facilitating programs across our broad learning and training curriculum including network, technical, soft skills, leadership, and safety.
  • Resourcing learning initiatives with internal and external training experts.
  • Managing vendor and contractor relationships.
  • Evaluating or monitoring program effectiveness and continuously improving our solutions.
  • Working across Learning and Development functions to support design, delivery and project site builds.
  • Influencing others inside and outside department and function.
  • Facilitating technical programs to facilitators, incumbent employees and new hires.
  • Working collaboratively with Learning and Development’s design and development teams on course curriculum.
  • Building and delivering learning programs to increase engagement and retention while reducing lecture, and infusing more experiential and problem-solving learning skills to positively impact the business.
  • Requiring minimal management direction and leading all milestone SME and manager reviews.
  • Setting schedules, managing delivery sources, and communicating progress and issues.
  • Receiving broad guidance and is accountable for entire safety area and overall program results.

What we’re looking for...

You’re energized by discovering the best new learning approaches and applying them to facilitate engaging learning programs. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from meeting key learning objectives and seeing the impact of a strong learning program.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Knowledge of facilitation and delivery of employee training.
  • Must meet Verizon medical standards for the job. Must meet weight restriction to comply with OSHA/Company safety standards.
  • Technical or network savvy experience;demonstrate ability to quickly grasp technology and technical concepts.
  • Willingness to travel up to 75% of the time.

Even better if you have:

  • A degree.
  • Knowledge of various technical skills including safety, technology, network operation centers, technician work practices, pole climbing, line construction, copper and fiber splicing.
  • Knowledge of and experience with adult learning principals and training approaches.
  • Extensive facilitation experience.
  • Experience managing large and complex training programs.
  • Experience managing site logistics associated with large complex training programs, effectively balancing timeliness and quality.
  • Consulted with HR professionals and their business clients.
  • Experience facilitating virtual learning sessions.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.