What you’ll be doing...

You will explore what our people need to learn to be even better. Your programs and learning approaches will align with our business needs and be highly effective and in tune with our culture. You’ll design learning solutions that are engaging, fun and most importantly build those capabilities needed to enable our people to create the Verizon of the future.

  • Interfacing with Verizon professionals, especially program/project managers within IT, field client groups, and training resources to receive, analyze, prioritize, and project manage training development and delivery requests.
  • Conducting detailed needs analysis, design, development, delivery and evaluation of skills and knowledge training for all levels of Verizon's Technical Training Teams.
  • Designing and developing delivery methods on all aspects of learning including classroom, web conferencing, mobile, and eLearning modalities.
  • Conducting any necessary “train-the-trainer” sessions to other field trainers.
  • Leading all milestone SME and manager reviews.
  • Setting schedules, managing internal and external development resources, and communicating progress and issues.
  • Receiving broad guidance and is accountable for the entire safety area and overall program results.
  • Evaluating program effectiveness and continuously improving our solutions.
  • Managing archive of learning programs and materials.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience in curriculum development for various learning delivery tools.
  • Must meet Verizon medical standards for the job. Must meet weight restriction to comply with OSHA/Company safety standards.

Even better if you have:

  • A degree.
  • Bachelor’s degree in a related field, Master’s degree preferred.
  • Experience in Captivate 6 or 7, Storyline, and/or Camtasia Studio 8.
  • Expertise with ADDIE and SAMtraining development models.
  • Ability to quickly learn technology and technical concepts.
  • Ability to develop and customize activities to ensure participant engagement and knowledge retention.
  • Experience designing for AR/VR and HTML 5
  • Advanced consulting experience.
  • Experience with levels of evaluations.
  • Strong teamwork skills.
  • Advanced written and verbal communication skills.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.