What you’ll be doing...

Our customers want to work with a trusted business partner and a vital part of their experience will be in your hands as you analyze billing issues and implement solutions to ensure timely and accurate billing, making it easier for them to do business with us. Recognizing our revenue in a timely fashion is a critical process and you’ll be helping us to do that. You will also support periodic audit functions and support our compliance efforts.

  • Develop SQL code to be used with automated processes to identify revenue opportunities and customer bill impacting issues.
  • Data mine large datasets in Oracle databases to find emerging issues and root-cause in provisioning, ordering, and billing systems.
  • Drive timely resolution of billing issues for a seamless customer experience.
  • Proactively monitor daily processes and results to ensure consistent coverage.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.

Even better if you have:

  • Bachelor's degree in Computer Science or a related discipline.
  • Two or more years of complex data analytics and coding experience in SQL.
  • Demonstrated analytical skills; ability to investigate and determine root cause of issues.
  • Proficiency in Microsoft Office, especially in Excel.
  • Strong written and oral communications skills.
  • Sense of urgency.
  • A drive to learn and to become a subject matter expert.
  • Ability to act quickly and pragmatically under pressure to prioritize and resolve customer-impacting issues.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.