What you’ll be doing...

You’ll work with cross functional teams including Engineering, Customer Service Center and Contract Administration to plan, organize, schedule and control all mainline and entrance projects within the force to load guidelines.

  • Managing Union represented employees.
  • Prioritizing workload based on due dates and customer requirements.
  • Tracking jobs status and accomplishments including the close out of completed jobs.
  • Maintaining productivity and cost reports.
  • Completing quality inspections and daily time reporting for all direct reports.
  • Meeting construction objectives by monitoring project expenditures, identifying variances, and implementing corrective actions.
  • Preventing fines and interruptions to all projects, by complying with NYC DOT Regulations, and permit stipulations, codes.
  • Maintaining a safe, secure, and healthy work environment by following and enforcing standards and procedures, and complying with all company safety standards.
  • Enhancing organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

What we’re looking for...

You’re organized, motivated, and detail oriented, and known for your sound judgment. Solving problems creatively and constantly looking for ways to improve processes are some of your strengths. You’re comfortable holding people accountable for their performance and their adherence to policy, and you’re able to inspire and engage diverse groups to do their best work.

You'll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Willingness to work a flexible schedule, including nights, weekends and on-call as necessary.
  • Valid driver’s license.

Even better if you have:

  • A degree.
  • Two or more years of experience in customer service voice, data and video entertainment (installation, maintenance, splice, or telecommunication circuitry) and/or related field operations.
  • Two or more years of supervisory experience in a field operations environment, union employee management preferred.
  • Familiarity with NYC DOT street regulations and procedures and Code 753 regulations.
  • Demonstrated leadership capability in developing innovative strategy and customer-focused solutions, setting long and short-term goals, and assessing and developing people.
  • Basic understanding of voice, data and video entertainment products, services, and technology.
  • Proven planning and organization skills in a dynamic and fast paced work environment.
  • Ability to act independently, make rational judgements and negotiate binding agreements.
  • Experience administering processes and policies as they relate to: safety, attendance, performance work rules and code of conduct.
  • Experience with communication systems and tools.
  • Experience with MS Word, Excel & Outlook.
  • Strong organizational, time-priority management and results-driven leadership skills.
  • Knowledge of employment/labor laws.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.