What you’ll be doing...

You will lead the Business Sales Learning Experience Design Team responsible for the creation of learning experiences and programs for the enterprise through small business sales employees globally, wholesale sales and government sales employees in the field and call centers. The data solutions employees as well as sales enablement employees. You and your team will design, develop, and curate learning experiences that are engaging, fun and most importantly build the capabilities needed to enable our people, enhance their skills, increase their technical aptitude, and create the Business Group future. Programs and learning approaches will align with our business needs and be highly effective & in tune with our culture. Responsibilities include:

  • Collaborating with stakeholders and L&D delivery teams to determine learner needs and the best learning experience.
  • Leading and coaching your team to create best-in-class learning experiences including new hire programs, embedded base employee skills, customer centric programs, solutions and technological acumen (including 5G), and operations programs.
  • Managing team workload, setting priorities, allocating resources, and overcoming challenges to ensure delivery on time and on budget.
  • Providing regular updates to leadership on progress, results achieved, business impacts, and return on investment.
  • Elevating and developing L&D Talent.

What we’re looking for...

You’re energized by unleashing opportunities, disrupting old paradigms, and discovering the best new learning approaches and applying them to deliver engaging learning programs. You seek feedback and understand the importance of continuous improvement. You gain satisfaction from managing projects to meet key learning objectives and then seeing the impact of strong learning programs on the performance of the business.

You’ll need to have:

  • Bachelor’s degree, or four or more years of work experience within enterprise sales and technology industries.
  • Six or more years of Learning & Development experience.
  • Demonstrated ability to lead remote direct reports with minimal, if any, management direction and/or supervision and ability to lead project milestones.
  • Strong networking & relationship building skills with employees at all levels of the business including ability to prioritize work and offer choices to key stakeholders.
  • Excellent verbal & written skills, including experience providing feedback to others on learning programs.
  • Demonstrated ability to quickly adapt to and manage changing environments as well as ability to guide employees through the change management process.
  • Ability to work flexible hours as required by the needs of the business. Some overnight and weekend/evening travel also required.

Even better if you have:

  • A masters degree.
  • Experience leading leaders.
  • Knowledge of adult learning principles and learning effectiveness (ROI).
  • Experience in wireless, enterprise solutions, IOT, data, or similar technology fields.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.