What you’ll be doing...

As the Project and Product Manager you will be part of the Operations, Planning and Development team and responsible for designing the IT business and Product Enablement strategy. In this role you will be leading cross functional teams spanning IT, Product Development, PMO, Legal, Finance to develop IT business strategy, authoring business processes and solution guides. You will leverage your understanding of IT system architecture and strong project management skills to manage and implement solutions that align with Verizon core strategy. When new strategic solutions are deployed, you will be relied upon as a mentor to guide cross functional team in positively embracing change.

  • Partner with Verizon Account Teams and IT to identify key customer requirements for assigned customers and translate the identified customer requirements into Epics, Features and detailed User Stories.
  • Manage the submitted User Stories throughout the IT development lifecycle ensuring documented customer requirements are achieved through the detailed design, coding, and testing phases.
  • Partner with User Acceptance test (UAT) POC providing functional guidance and assist in ensuring the delivered functionality meets customer expectations.
  • Regularly communicate status of customer projects to the applicable Account Teams and associated stakeholders ensuring continued stake holder support.
  • Manage escalations when required to remove road blocks and help the team meet customer expectations.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience with business architecture of IT systems.
  • Six or more years of experience with Managed Services product enablement strategy (VNS and SD-WAN).
  • Six or more years of experience managing cross-functional technical and business projects.
  • Six or more years of experience with the Agile delivery process.

Even better if you have:

  • A degree
  • Ten or more years of experience successfully managing complex, cross-functional technical and business projects delivering high value to the business.
  • Knowledge of DMAIC Six Sigma.
  • Certified Project Management Professional (PMP).
  • Understanding of ITIL fundamentals.
  • The ability to establish and maintain business relationships with key IT and business and IT Points of Contact (POCs) that can be leveraged to achieve assigned business objectives.
  • Proven leadership abilities possessing the necessary skills to positively influence others to achieve business goals and objectives.
  • Collaborative leadership skills that bring teams together to jointly achieve business goals.
  • Strong problem-solving skills.
  • Demonstrated skills and experience envisioning, establishing, and executing IT system architectures, in collaboration with IT, to meet business objectives and solve critical business issues.
  • Business Analysis acumen coupled with the Agile process to create User Stories in collaboration with the Value Team and IT to deliver business requirements.
  • Demonstrated strong interpersonal skills facilitating cohesion within team as well as cross-functionally ensuring strong collaboration on assigned projects.
  • Demonstrated experience successfully collaborating cross-functionally to deliver business results.
  • Self-starter capabilities with the ability to lead business and technical projects with minimal management oversight.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.