What you’ll be doing...

  • Revenue realisation. The overriding function of this role is to ensure that work Verizon Enterprise Solutions has completed is correctly billed for and is realised for the business.
  • Book to Bill processes. Working with Sales and solutions to ensure billing correct at start of process to avoid billing issues.
  • Aged debt management. Working with other finance groups to ensure Accounts Receivable (AR) is kept to a minimum.
  • Overseeing completion of customer tasks and queries with billing teams in EMEA or APAC or US.
  • Building the processes and tasks for regional bill teams, where not already in place, and interfacing with regional bill teams to ensure all customer queries have an answer point and are progressed correctly.
  • Understand and manage the Client Pricebook and business case assumptions for revenue assurances purposes.
  • Integration of complete billing processes into New Service Request process so manual and automated steps are understood and completed by all stake holders and contributors.
  • Ensure review of all New Service Requests at closure point to confirm billing initiated.
  • Automating as much of billing process as possible in respect to a name account, so manual intervention is not required.
  • Responsible for monitoring and supporting the resolution of all billing related Service Requests and the communication with Customer on progress and conclusion.
  • Work with Verizon Enterprise Solutions (VES) teams completing the revenue realisation and billing simplification processes to drive improvements and overall customer satisfaction.
  • Internal and external subject matter expert on billing and revenue processes and advise other team members on processes and how to achieve tasks.
  • Monitor and report revenue recoveries actions (ie. WIP file) in coordination with Regional Service Delivery Manager.
  • Support Internal and External audit requests as and when appropriate.
  • Contributions where appropriate to future strategy.
  • Good understanding of VES, PMO and major high revenue customers.
  • Produce and present billing reports at commercial governance each month. Produce internal billing reports as required.
  • Responsible for the pre-sale billing sign off on all New Service Requests or Request For Change’s requests.
  • Responsible for billing governance across the program internally and externally.
  • Oversee first billing process on all new services ensuring sign off from Customer, internal PM and the business.
  • Governance of billing against internal and customer business case in line with contract and price book.

Note - Working Hours are 12:30 - 21:30 Indian Standard Time.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience
  • Four or more years of relevant work experience.

Even better if you have:

  • A degree
  • Fluency in English.
  • At least 5 years of experience in a finance arena with a concentration on the billing area of large-scale customer networks. Knowledge of business processes (e.g. ITIL) and the impact thereof on the technical environment.
  • A flexible work-attitude, being willing to work at irregular hours when required, but at the same time knowing how to set boundaries and find a healthy work-life balance. Having found a middle way between procedural and optional focus.
  • An understanding and work at a level that goes beyond mere compliance, but keeps in mind the needs of colleagues, customer and company at an integral level and basing decisions on those ethical principles.
  • Absolute proficiency in communication at all levels.
  • Ability to give guidance and coaching to peers. Ability to intensively cooperate with the customer on finance and billing matters.
  • Affinity with a multi-cultural work environment. Affinity with working in an international company, with international customers, taking into account various time-zones.
  • Knowledge and experience of at least 3 years in Telco finance arena with a concentration on the billing area of large-scale customer networks.
  • Financial qualifications or other relevant qualifications.

At Verizon we believe in embracing the diversity of our global workforce - our employees have different interests, experiences and skills that combine to foster an innovative and enriching culture. We recognize the need to offer flexible and varied working solutions to enable our people to reach their potential and strike the right balance between personal and work life. We leverage our innovative technology and communication solutions to connect us on a global scale, enabling collaborative working.

If you are interested in discussing flexible hours, mobility and alternative working solutions, talk to us; we’ll do our best to accommodate you.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.