What you’ll be doing...

Our network system assurance team keeps our highly reliable network operating at optimum levels for our customers. As a network system assurance engineer, you’ll be operating, administering, maintaining, and evolving our highly complex core network to support our customers’ increasing data needs. You’ll play a key role in evolving our network through virtualization and software defined networks to support our goal of reducing capital and operational expenses.

  • Implement, document, monitor, and optimize the elements and configurations necessary to provide wireless data network services for the data distribution locations around the Great Lakes region.
  • Work with our national and regional engineering teams to ensure coordination of all requirements associated with wireless data network services.
  • Provide a disciplined project management approach to network modifications and growth, taking accountability for installation oversight, project scheduling, pre/post network testing, network directives and preventative maintenance activities.
  • Proactively monitor and report on resource utilization and equipment status to assure optimum network availability and reliability as demanded by company performance standards.
  • Utilize documented information such as IP addresses, port assignments and connection information for routing and switching equipment across multiple inventory systems.
  • Review MOPs and network change controls to ensure modifications to configurations are compliant to our network security, reliability, and control standards.
  • Provide assistance to national network operations, system performance, and data services engineers/maintenance in the resolution of technical and customer problems.
  • Manage outage bridges and engage vendors for outage support.
  • Prepare detailed shift and outage reports for management review.
  • Develop methods to improve the analysis, alarming, and monitoring of the data network elements.
  • Provide technical support to network assurance teams for troubleshooting network issues and training on new technologies.
  • Participate in new technology and product trials; ensure timely product rollout and testing.
  • Identify Key Performance Indicators and propose enhancements.
  • Manage vendors to ensure timely delivery of new equipment, features and product upgrades.
  • Work independently and make sound technical judgements in a fast paced environment.
  • Provide supplemental building and hardware support to the system assurance teams when needed.

What we’re looking for...

You’re proactive, driven to find improvement opportunities, and creative and persistent in solving problems. Your superior time management, prioritization, and planning skills help you thrive in a dynamic work environment. A committed team player, coaching and developing more junior team members is important to you.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience with one or more of the following:
    • Three or more years of Information Systems experience and/or CCNA, JUNOS or Redhat certification.
    • Two or more years of experience with Wireless Networking Architecture or LTE Network Architecture.
    • Experience with data networking protocols including TCP/IP, OSI, BGP, and other LAN/WAN protocols.
    • Experience with Network Function Virtualization and Software Defined Networking.
  • Valid driver's license.
  • Willingness to work a flexible schedule, including evenings and on-call as needed.

Even better if you have:

  • Bachelor’s degree in Computer Engineering or Computer Science.
  • Experience managing/configuring Cisco, Juniper, Nokia, Affirmed Networks, Extreme Networks or other OEM physical and virtual devices.
  • Experience with Cloud computing.
  • Experience with Project Management.
  • Experience supporting commercial, 24x7, and internet-facing systems.
  • Understanding of the UNIX operating system and Redhat Linux.
  • Experience developing support tools using scripts and utilities.
  • Familiarity with system management and monitoring software.
  • Strong technical knowledge of the data network including use of diagnostic tools like Wireshark or Irisview.
  • Self-starter mindset with the ability to work well independently.
  • Demonstrated technical and analytical skills.
  • Demonstrated ability to team with others to achieve goals.
  • Demonstrated ability to communicate clearly and effectively via written and verbal communications.
  • Demonstrated ability to use collaborative tools such as NCT and Google docs.
  • Experience using MS Office tools such as Excel and Visio.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.