What you’ll be doing...

The Program/Channel position is primarily responsible for expanding Smart Leads and managing other programs/projects geared at reducing cancels and increasing units/revenue within the Strategic Sales organization. Continue to help move Strategic Channels towards digital integration.

Program Management Responsibilities:

  • Drive exponential fios sales growth through project management and post project launch.
  • Reduce Strategic Sales cancel rate through project management and post project launch.
  • Collaborate with Digital team to identify new avenues/opportunities for growth.
  • Gain alignment with Sourcing and Digital partners, obtain NDA if necessary.
  • POC for all sales support for projects launched.
  • Conduct store visits providing feedback to vendor management and discuss areas of opportunity.
  • Partner with Training and Digital teams to update job aides as necessary and facilitate training.
  • Create and communicate executive summaries regarding performance and expansion efforts.
  • Strengthen Verizon Wireless (VZW) partnership via collaborative activities.

Smart Leads:

  • Smart Leads (SL) development to drive increase in sales productivity through use of Smart Leads.
  • Drive improved SRD in D2D/EMs via production gains from SL tool.
  • SL tool integration with other departments such as the DRC to improve install rates and faster revenue billed.
  • Partner with Training and Digital teams to update SL job aides as necessary and facilitate training.
  • Create and communicate executive summaries regarding SL performance and expansion efforts.


  • Field visibility with all channels to develop/improve relationships and remove obstacles.
  • Support Digital First initiatives in Strategic Sales Channels.
  • Provides a consistent-level of field presence.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Program Management experience.
  • Vendor management experience including in a sales role.
  • Willingness to travel up to 25%.

Even better if you have:

  • A degree or Master’s degree - more impressive if you have an MBA.
  • Five or more years of experience in a sales and or channel marketing role.
  • Knowledge of Marketing and operations.
  • Experience with Verizon and Fios products/offers.
  • Verizon Wireless (VZW) experience.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.