What you’ll be doing...

Responsibilities include the overall operation and maintenance of the buildings physical systems. This includes the HVAC, Generator and power systems throughout the MSC.

  • Troubleshoot, monitors and performs preventive maintenance on multiple building systems by utilizing knowledge of these different platforms.
  • Proactively monitors voice and data services and improves regional network element performance by resolving and improving mean time to resolution on issues that impact Verizon Wireless network services.
  • Monitors Key Performance Indicators (KPIs) on regional switch & data network elements; including LTE, EVDO, CDMA, VoLTE, WVN, EBH and COIN networks.
  • Ensures networks operate at peak performance, exceed VZW performance KPIs, and comply with all Maintenance engineering configuration guidelines and directives.
  • Runs standardized testing and reporting from the many networking tools used to baseline network element performance. The referenced tools include RTT (1x, EVDO, LTE, EBH), ELPT, SevONE, Brix, Netscout and Irisview.
  • Oversees the troubleshooting and restoration efforts for all regional CDMA, LTE and EBH network elements.
  • Reviews nightly change controls and ensures that work conducted by sub-market Field and System Engineers are completed in a way that is not adversely affecting network services and complies with the documented written mops.
  • Manages all Ethernet technologies and backhaul vendors to obtain root cause analysis’ for all outages, immediately obtains/creates and distributes preventive procedures to avoid reoccurring outages, and works with stakeholders to drive the vendors to deliver the final resolutions/fixes required to prevent future outages.
  • Manages operational standards and deployment of Dark Fiber; including development of best practices, troubleshooting techniques, tools used for fault isolation and performance monitoring.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Knowledge of building systems that include Construction, HVAC, back up power and overall building design.
  • Knowledge of data networking platforms including switching and routing technologies including BGP, MPLS, OSPF, VLAN’s.

Even better if you have:

  • A degree.
  • Cisco CCNA, Linux and Red Hat certifications.
  • Demonstrated understanding of IP addressing, subnetting, network segmentation (VLAN), MPLS, and virtual routing instances.
  • A proactive work style with the ability to set priorities, work independently and with a diverse group of professionals.
  • Thorough knowledge of the Verizon Wireless voice and data testing platforms and testing methodologies.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.