What you’ll be doing...

If you are curious about new technology and the possibilities it creates, then this job may be perfect for you. As part of the Information Technology team, you will work on new technologies and find ways to meet our customers’ needs and make it easy for them to do business with us on digital channels. You will use your expertise to solve complex problems and find unique solutions. The work you’ll do every single day will make people’s lives, work and play better.

We are looking for a Production Support Engineer to join the Verizon Sales & Service IT Team.

  • Monitor applications and systems on daily basis for optimal performance and issues.
  • Monitor daily jobs and processes and remediate issues with files, data, jobs etc.
  • Detect and troubleshoot issues and suggest possible remedies.
  • Be proactive and anticipate/handle issues before processes break.
  • Provides after hours on‐call production support on rotating basis.
  • End to end ownership of the production environment.
  • Perform Incident and problem management.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience of working in operations/support on enterprise level applications.
  • Experience in application monitoring and system performance troubleshooting.

Even better if you have:

  • A Bachelor degree in Computer Science/Information Systems, Marketing, Business Administration.
  • Experience with Java programming language, Spring, Web Services, Java Script (EXT JS and react JS/Angular JS).
  • Experience with Windows, UNIX and Linux operating systems.
  • Experience with performance monitoring and visualization tools such as ELK.
  • Scripting experience with Powershell, BASH or other UNIX/Linux scripting languages.
  • Experience using DEVOPS tools including Jira, GIT, Jenkins and/or Confluence.
  • Experience with relational data bases; Oracle DB or Postgres.
  • Experience with microservices and middleware technologies and architecture.
  • Knowledge of key AWS architecture: EC2, ELB, RDS, S3 and Cloud Watch.
  • Strong problem solving skills and ability to work independently or in team settings on complex production issues.
  • Excellent communication skills, equally comfortable communicating with technical peers or business partners.
  • Experience with AWS and supporting cloud based applications.
  • Experience supporting vendor supported applications.
  • AWS certification.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.