What you’ll be doing...

We’re looking for someone who can partner with a product group to provide business intelligence from understanding what’s going on with the business, identifying the right data, conducting research and doing analyses, to coming up with insights and making recommendations. You’ll be the expert for your product group by providing the valuable data insights and reporting to guide their decision making. Plus, you’ll come up with the best ways to share the data in dashboards, presentations, and written reports---to suit the need and the audience. The business insights you provide will help your product team run better and make better decisions.

You’ll be responsible for:

  • Collaborating with your product group to understand business needs and staying up to date on all the product initiatives and plans
  • Analyzing data and clearly communicating findings to stakeholders
  • Providing the metrics needed to support top business goals
  • Creating new business intelligence services and support to address emerging needs
  • Lead the organization in developing connections with other IT teams across the organization to enhance Business Intelligence and reporting
  • Collaborate with key stakeholders and the operations teams to track and report all key performance indicators against annual, quarterly and monthly goals
  • Monitor and update all management dashboards, regional reports and executive review documents
  • Establish baseline metrics/reports to support the development of Professional Services
  • Assist executive leadership on business planning goals for the coming year
  • Develop opportunity management reporting across full lifecycle including quote-to-cash
  • Work closely with resource management team to help build utilization dashboards by practice and manager

What we’re looking for...

You’ll need to have:

  • A Bachelor’s Degree or four or more years of work experience
  • Four or more years of relevant work experience
  • Three or more years of experience working in a Professional Services Operations or Sales Operations environment
  • Experience with Tableau, Qlik and/or SAP
  • Must have experience inputting, extracting and analyzing data
  • Must be able to conduct research or analyses and manage projects for multiple stakeholders
  • Ability to develop and present business reports at all levels of management

Even better if you have:

  • A Master’s degree or MBA
  • Strong Microsoft Excel experience (macros)
  • Familiarity with data visualization tools
  • Knowledge with Salesforce.com or Clarity

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.


Verizon will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.