What you’ll be doing...

SAP Basis Manager leads a team of basis administrators who perform strategic design, maintenance and monitoring of all SAP systems. This position manages medium to large size projects of average to high complexity, coordinating project activities to ensure the timely development and delivery of reliable and efficient systems-related solutions to business requirements, managing to scheduled deadlines. The manager will provide guidance and hands on Basis technical leadership to the team in the installation and maintenance of SAP systems (ECC, BW/Hana, S/4, PI/PO, solution manager, Portal SRM, CRM). He/ she will plan, design, document, budget and lead the basis and security activities to support implementation of new SAP systems and add-ons. Work with IT management and business users to develop a strategy for future enhancements. Ensure system stability and optimize system performance. Implement required patches and support packs. Communicate effectively with end users, identifying needs and evaluating alternative functional or technical solutions and strategies to meet their needs. Handle multiple and conflicting priorities in a professional manner, manage the operational support, enhancement and maintenance of the SAP systems, including service levels, understands and complies with ethical, legal and regulatory requirements applicable to our business.


  • Uses best business practices to ensure success in areas of responsibility. Identify and document risks and review project progress providing follow-up status communications to the relevant stakeholders and management on active IT projects. Ensure compliance with Verizon corporate policy and SAP standard methodology.
  • Provide guidance on SAP cloud migration, work with vendors like SAP, Deloitte in designing and building infra for 1ERP, One Sourcing, One Planning initiatives.
  • Accountable for the performance of employees/ contractors reporting to them. Sets goals, ensures that they are met, take corrective actions when necessary and is responsible for continuous process improvement. Assigns personnel to various operations and schedules their activities, reviews and evaluates their work and prepares performance reports.
  • Designing or participating in the design of key areas such as high availability, disaster recovery and systems management (latest on patches, DB/ system backup, archiving) for all SAP landscapes.
  • Supporting SAP ERP apps (vSAP, nSAP, wSAP) by collaborating with other IT teams in resolving any production issues and making the apps highly available. Provide support on outages and help resolve them with in MTTR and provide root cause to management.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Knowledge of SAP systems (ECC/ HANA S4, BW, PI/ PO).

Even better if you have:

  • A degree in computer science or computer engineering or any other related discipline.
  • Experience in project management including waterfall and agile methodologies.
  • Experience in leading/ managing Software projects/ development teams.
  • Experience triaging/ handling high pressure customer end user/ requests.
  • Experience with performance tuning, scalability and availability.
  • Experience in software development cycle.
  • Experience in a DevOps software development environment.
  • Cloud ERP application management is a plus
  • Knowledge and experience of Docker/ Container technologies.
  • Experience with Sales and Supply chain systems, logistics, Customer Engagement & CRM systems.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.