What you’ll be doing...

This position is responsible for the proper operation of a large group of wireless Network Elements. The goal is to ensure the integrity of high availability network infrastructure to provide maximum performance for their customers. The Network – Systems Assurance Engineer is expected to be able to perform their duties with little supervision, and participate in cross-functional projects as scheduled. This position will also train existing System Assurance team members on system performance related tasks.


  • Oversee upgrades, improvements, testing and troubleshooting on voice and data network platforms.
  • Coordinate upgrades, improvements, optimization, testing, and troubleshooting of transmission facilities (fiber, Ethernet, OCn, T3, T1, and DSO).
  • Ensure system applications are at their peak performance.
  • Provide optimal customer service to both internal and external customers.
  • Provide network support to a varied user community in multiple time zones.
  • Update daily logs with site-specific information.
  • Compose clear and concise reports for system documentation.
  • Become expert in wireless voice and data system applications, troubleshooting, and problem resolution.
  • Work and train comfortably in virtual environments (by phone, online, and video).
  • Responsible for the advanced installation, operation & maintenance of the data network elements, ensuring network integrity & quality at Mobile Switching Centers (MSCs) including building maintenance
  • These networks include but are not limited to LTE elements, routers, multilayer switches, & Ethernet backhaul
  • Responsible for troubleshooting, upgrading, administering these platforms & multiple vendor systems; maintaining system, element & platform applications; & providing support to a varied user community; updating daily logs with site-specific information, and composing clear & concise reports for system documentation.
  • Equipment that this position is responsible for includes but is not limited to:
    • SAP equipment both systems & data elements: PGW, SGW, MME (Distro only)
    • VCP / eNSE support
    • SR / CSBC
    • VISP
    • FEX / NAC
    • VCP Application Configuration & Support
    • IP infrastructure
    • Routers & switches
    • Voicemail platforms
    • Transport: Ethernet Backhaul, lit/dark fiber
    • DACS
    • MSPP
    • AC/DC Power Plant Equipment
    • HVAC oversight and management
    • Generators oversight and management
    • DSO / NNO / VZB support (P, PE, Brocade, Firewall, ISP links, EDN & COIN links, VCP, eNSE, MSE)
  • Expected to perform work with minimum supervision & participate in cross-functional projects, as scheduled.
  • Willingness to work a flexible schedule, including rotational On Call Duties, rotational nights and weekends as necessary.

What we’re looking for...

You'll need to have:

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Knowledge of Microsoft Excel, Office and Outlook.
  • Ability to lift up to 50 lbs.
  • A valid driver’s license.

Even better if you have:

  • A degree.
  • Capability to be a self-motivated, engaged team player who has demonstrated success collaborating across teams.
  • Detail oriented and thorough; possess troubleshooting skills and the ability to multitask in a fast paced environment.
  • Ability to thrive in a dynamic environment and think creatively to find solutions to problems.
  • CCNA, CCENT, CCNP certifications.
  • Knowledge of LTE technologies, DAS equipment, Small Cell equipment, IP networking and VoLTE.
  • Knowledge of call processing (originations, handoffs) and data networking (switching/routing, TCP/IP).
  • Antenna design and propagation knowledge.
  • Knowledge of interference detection and correction techniques.
  • Two or more years of experience and electronics training in one or more of the following fields: Wireless Telecommunications, IP networking, System Performance / Network Analyst.
  • Knowledge of the following technologies and/ or platforms: voice cells infrastructure experience including: Lucent, Motorola, Nortel; LTE / CDMA data; telecom experience including: Ethernet backhaul, fiber optic testing / configuration, computer support experience including: PC hardware and configurations, troubleshooting.
  • Experience with Dark Fiber and CRAN concepts and operations.
  • Training in the following areas: data communications, digital communications, operating systems and applications, telecommunications, computer support, project management, and/or power.
  • Knowledge of IP networking including routing protocols and router interface and configuration.
  • Knowledge of data networking protocols including TCP/IUP, OSI, OSPF, BGP, MPLS, BFD, SIP, and other LAN/WAN protocols.
  • Knowledge of data transmission facilities such as 1G, 10G, 100G, native Ethernet, and SONET.
  • Programming and computer skills.
  • Experience in AC & DC power systems, HVAC, dark fiber, Nokia/Lucent CDMA, Ericsson LTE, Fuji DACS, Comverse Voicemail platforms, Linux, UNIX, OpenStack, Containers, and SDN/NFV.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.