What you’ll be doing...

As a Senior Manager of Operations Engineering, you are responsible for leading a team of Operations Engineers providing 24x7 production support for Verizon’s critical and non-critical applications serving Large Enterprise, Medium Business and Wholesale customers. Additionally, you will manage the governance, relationship and performance management of vendors who are under contract to provide 24x7 production support to Verizon.

You will manage and abide by Governance, create plans and execute on major initiatives that drive efficiencies, cost savings, and strategic application advantage to the portfolio. Examples of the projects include systems security, compliance, Public Cloud Migration, Data Center Consolidation, Application resiliency, etc.

You will build a high performing team and create and manage high performing relationships with peers from Development, Network Engineering, Infrastructure, Business Owners, Information Security Officer, and Vendors to achieve success.

What we’re looking for...

You have the ability to define a vision and your entrepreneurial mindset drives you to generate highly innovative ideas and take calculated risks. You develop strong relationships and win-win solutions, which makes you a productive collaborator. Customers appreciate that you take personal responsibility for their satisfaction, and team members know they can count on your commitment.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Technical acumen in applications and operating environments
  • Proficiency in MS Office suite

Even better if you have:

  • A degree in computer science or computer engineering.
  • Master’s degree.
  • Multi-disciplineknowledge of development, testing, infrastructure, operations, technical architecture, Application Operations, Production Operations, Data Base, and corporate functions (e.g. security compliance, etc.).
  • Architectural understanding of key technologies and disciplines, such as DevOps, AIOps, APM technologies, Log Management, Synthetics.
  • Experience with managing Vendors including oversight of Performance through the use of Key Performance Indicators and budgetary task orders.
  • Experience with Executive communication
  • Expertise in application production operations with an emphasis on exception-based, intelligent, application operations (e.g. AIOps). This involves strong understanding of Unix and windows application dynamics. Also, solidunderstanding of cloud operations.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.