What you’ll be doing...

The Field Assurance Engineer is responsible for the proper operation of a large group of Network Elements.This position will be located in Mid-Ohio. Duties in support of interdepartmental objectives, to include preventative and remedial maintenance, installation, optimization, building and ground upkeep, and integration of network hardware and interconnect facilities. Other responsibilities include maintaining and repairing all base station equipment and transmitters; maintaining site and test equipment inventories; testing and analyzing network coverage to ensure contiguous communication and network integrity and quality; updating daily logs with site-specific information; composing clear and concise reports for system documentation; and performing audits as required by local, regional, Area, Corporate or Regulatory agencies.

The Field Assurance Engineer is expected to be able to perform his duties with little supervision, and participate in cross-functional projects as scheduled. Performs preventative and remedial maintenance on all base station and transmitter equipment. Performs installation and optimization of same. Performs routine building and grounds maintenance and inspections. Integrates Network hardware and interconnect facilities following Company and Regulatory activation guidelines (includes performance verification, drive testing and e911 call testing).

Analyzes network coverage to ensure contiguous communication and network integrity. Makes recommendations to engineering for improving network coverage and implement.

Field Assurance Engineer will need to have a demonstrated knowledge of the following technologies: CDMA, EVDO, LTE and VoLTE operations. They will also need to understand:

  • System Performance including: RF System Optimization techniques for voice and data for Nortel, Motorola, and/or Nokia infrastructure.
  • Operating systems and applications including: UNIX, LINUX, Windows, MS Office.
  • Understanding of call processing (originations, handoffs) and data networking (switching/routing, TCP/IP). Ability to examine and interpret performance metrics to make necessary modifications.
  • Understanding of antenna characteristics and antenna system design/selection. (Note: it would not be antenna system design/selection but more a working knowledge of RF feed line concepts.)
  • Interference detection and correction techniques.
  • RF and interference troubleshooting.
  • Dark Fiber troubleshooting and OTDR measurements.
  • Software Scripting and basic programming.
  • Basic call flow for CDMA, EVDO, VoLTE, 4G.
  • Data collection and data analysis.
  • KPI analysis using current available tools.
  • Layer 1 and 2 transport routing and configurations (incl Ethernet and SONET), both hardware and Software.

Engineers will work closely with other Teams including: System Performance, Switch Operations, Real Estate, Transport, RF, Traffic, Project Management, and Construction Engineering.

What we’re looking for...

You’re tech savvy, and well-versed in all things telecommunications. Working on your own with little supervision suits you well. You’re also thorough, vigilant, and on top of the details—someone people count on to solve problems and to make sure they don’t happen in the first place.

You’ll need to have:

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Ability to lift up to 60 lbs.
  • Valid driver’s license.

Even better if you have:

  • A Bachelor’s degree.
  • Electronics training in telecommunications, two-way radio, paging, or microwave radio.
  • Training in data communications, digital communications, operating systems and applications, computer support, project management, or power.
  • Voice cells infrastructure experience, such as Lucent, Motorola, Ericsson, LTE, or CDMA data.
  • Telecom experience such as T1, DACS, or OMP.
  • Computer support experience, including troubleshooting PC hardware and configurations.
  • Power experience such as Galaxy, Lorain, or DC distribution systems.
  • Experience troubleshooting antenna systems from transmitter to antenna.
  • Expertise in PIM/VSWR/MIMO/RET including knowledge of fiber and LTE remote radio heads.
  • Working knowledge of Microsoft Office, including Outlook.
  • Two or more years of experience plus electronics training in one or more of the following fields: telecommunications, two-way radio, paging, or microwave radio.
  • Demonstrated knowledge of the following technologies and/or platforms: voice cells infrastructure experience including: Nokia, Motorola, Nortel; CDMA data; telecom experience including: T1, DACS, OMP; computer support experience including: PC hardware and configurations, troubleshooting; and power experience including: Galaxy, Lorain, DC distribution systems, and troubleshooting.
  • Intermediate training in three or more of the following areas: data communications, digital communications, operating systems and applications, telecommunications, computer support, project management, and/or power.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.