What you’ll be doing...

We innovate constantly to help the biggest names in business do business quicker and smarter and we apply the same vision and focus to the way we do business. You’ll be responsible for supervising a team of employees.

  • Planning work and dividing it out among employees.
  • Training, coaching, and counseling employees, directing the work of employees, managing performance including setting objectives, assessing performance, placing on performance improvement plans, and recommending hiring and pay increases.
  • Leading a team of staff responsible for ensuring end-to-end, robust controls are in place and administered for specific Enterprise Billing processes.
  • Providing guidance to the staff who define, implement, and execute audits and controls.
  • Ensuring work gets completed according to expected timelines and processes in place to ensure accuracy.
  • Ensuring new products or process changes impacting specific Enterprise Billing processes supported are appropriately evaluated, and audit & control solutions defined and implemented to ensure accuracy when implemented.
  • Verifying process documentation is complete and kept current.
  • Assisting analysts if they are uncertain of the process to follow for more complex scenarios.
  • Creating reporting that allows for proper workload leveling to be achieved and realign work between analysts, as need be.
  • Tracking results and reporting them to management on a consistent basis.
  • Providing support to the staff, by escalating issues needing to be resolved.
  • Rolling out and training staff on new processes.
  • Leading the team by being a role model, identifying opportunities allowing for employee growth and assisting the team in achieving all goals.
  • Providing consistent feedback to staff regarding performance and recognizing them for a job well done.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.

Even better if you have:

  • A degree in Accounting, Finance, or Business.
  • Experience with Finance/Billing Operations or Billing Solutions.
  • Strong leadership skills.
  • Experience in Microsoft Excel and Access.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.