What you’ll be doing...

Verizon Business Markets (VBM) is a newly created strategic business unit within Operations, to serve the wireline communications and networking technology needs of U.S.-based small and medium businesses, and state and local government. The Digital organization within IT will be focused on enabling an eco-system that hones in on digitizing the customer experience through technology with a cloud/mobile first tenet, and analytics to enable new products, directional product bundles, and third party solution – all to enable new revenue streams.

You will be responsible for IT project and program management support for the Technology organization supporting OneFiber. You will use your expertise to solve complex problems and find unique solutions to execute groundbreaking products for Verizon’s Small Business Market.


  • Lead agile team, managing business requirements and client expectations.
  • Focused and determined to lead and manage teams to achieve quantifiable (measurable) results.
  • Activity tracks and monitors the progress of the project within the team and to a larger audience, which includes business and IT executives.
  • Manage user stories, set goals, and facilitate sprint and release planning.
  • Manage milestones across multiple teams.
  • Knowledge about complexities of a large program and provide guidance for the development teams.
  • Interact with product managers and other organizational units such as QA, operations, and external IT partners.
  • Negotiate scope, schedule with external IT and business partners.
  • Establish common goals across multiple teams, and define useful metrics and reporting to track team performance.
  • Lead teams of engineers through the completion of all phases of the project.
  • Lead the core team in an agile methodology to develop working software frequently to production.
  • Provide the best user experience for the customers.
  • Continuous attention to technical excellence and good design.
  • Provide feedback and assessment following initial project completion.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Program management experience or functioning as a lead in Information Technology.
  • Project management experience in an Agile environment.
  • Strong experience with technology delivery and experience working in a technology organization delivering large scale projects with managing multiple vendors for delivery and implementation.

Even better if you have:

  • A degree.
  • PMP or ITIL Foundation certification.
  • Strong knowledge of all aspects of the Software Development Lifecycle including Agile Methodologies and DevSecOps processes.
  • Ability to work with a wide range of teams to deliver a product or service to production.
  • Ability to work with offshore development and testing support teams.
  • Ability to manage, track and resolve issues associated to their projects.
  • Strong written and verbal communication skills along with executive presentation skills.
  • Excellent in writing well-formulated emails, notifications and reports.
  • Experience with technical writing and document development / generation.
  • Strong multi-tasking ability in conjunction with proven organizational skills.
  • Ability to organize assigned tasks in a high paced environment and concurrently monitor tasks / assignments with others that may impact timely completion.
  • Excels at meeting schedules and timelines.
  • Ability to work well under pressure and with tight schedules.
  • Ability to identify critical issues and escalate to leadership when appropriate.
  • Strong knowledge of cloud architecture and hosting providers.
  • Excellent written and verbal communication skills.
  • Detail oriented, with ability to complete reporting & analytics accurately, timely, and in a presentable manner.
  • Self-motivated, going beyond immediate responsibilities, with ability to work independently as well as be a team player.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.