What you’ll be doing...

Verizon Business Markets (VBM) is a newly created strategic business unit within Operations, to serve the wireline communications and networking technology needs of U.S.-based small and medium businesses, and state and local government. The Digital organization within IT will be focused on enabling an eco-system that hones in on digitizing the customer experience through technology with a cloud/mobile first tenet, and analytics to enable new products, directional product bundles, and third party solution – all to enable new revenue streams.

You will be responsible for IT release train, program and project management support for the Technology organization supporting OneFiber. You will use your expertise to solve complex problems and find unique solutions to execute groundbreaking products for Verizon’s Small Business Market.


  • Works directly with business community leaders to support the roles and responsibilities of the Verizon Value Team Facilitator (scrum = Product Owner) and Agile Team Facilitator (scrum= Scrum Master)
  • Manages the IT Release Train for a large cross functional IT program supporting a new business / product
  • Works across IT teams to resolve cross function / cross organization technical issues and to develop designs for those solutions
  • Interacts daily with Enterprise Architects, Systems Analysts, Developers, Testers, and IT Directors in support of the above activities
  • Develops, documents and enforces JIRA Standards across all IT organizations, including auditing for standard compliance
  • Acts as Administrator for JIRA projects and Confluence Spaces associated with the program
  • Focused and determined to lead and manage teams to achieve quantifiable (measurable) results
  • Activity tracks and monitors the progress of the project within the team and to a larger audience, which includes business and IT executives
  • Understand complexities of a large program and provide guidance for the development teams.
  • Interact with product managers and other organizational units such as QA, operations, and external IT partners.
  • Continuous attention to technical excellence and good design
  • Provide feedback and assessment following initial project completion

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Program or Release management experience or functioning as a lead in Information Technology.
  • Experience using JIRA and Confluence to support large projects/programs.
  • Experience as an Agilist using SAFe for large projects/programs.
  • Knowledgeof all aspects of the Software Development Lifecycle including Agile Methodologies and DevSecOps processes.
  • Experience with technology delivery and experiencein a technology organization delivering large scale projects withmanaging multiple vendors for delivery and implementation.
  • Willingness to travel upto approximately 25% of the time.

Even better if you have:

  • A degree.
  • Ability to work with a wide range of teams to deliver a product or service to production.
  • Ability to work with offshore development and testing support teams.
  • Ability to manage, track and resolve issues associated to their projects.
  • Written and verbal communication skills along with executive presentation skills.
  • Ability to write well-formulated emails, notifications and reports.
  • Experience with technical writing and document development / generation.
  • Strong multi-tasking ability in conjunction with organizational skills.
  • Ability to organize assigned tasks in a high paced environment and concurrently monitor tasks / assignments with others that may impact timely completion.
  • Excels at meeting schedules and timelines.
  • Ability to work in dynamic environments and schedules.
  • Ability to identify critical issues and escalate to leadership when appropriate
  • Knowledge of cloud architecture and hosting providers.
  • Excellent written and verbal communication skills.
  • Detail oriented, with ability to complete reporting & analytics accurately, timely, and in a presentable manner.
  • Self-motivated, going beyond immediate responsibilities, with ability to work independently as well as be a team player.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.