What you’ll be doing...

Interested in managing a team that is responsible for the building engineering of our large Network Equipment Centers (NEC). These buildings are data center like facilities with mission-critical building infrastructure that supports the Wireless Network Core hardware. This technical manager runs a team of subject matter expert engineers for building designs, infrastructure failure root cause analysis, new building infrastructure research and development, NEC capacity planning, equipment power, and space etc. The charter of this team is to ensure the reliability of the core network through the building infrastructure and drive efficiencies in the way we operate. Responsibilities include the following:

  • Work closely with NEC building Operations teams, NEC building construction teams and VCP and application owner teams to support 100% uptime of our NEC locations.
  • Coordinate with other building teams to identify operational design improvements and provide guidance on best practices for future equipment selection and deployments.
  • Perform trending analysis on failure rates of equipment and components to identify common issues within equipment and provide an automated and repeatable process for identification and remediation.
  • Interface with infrastructure equipment OEM’s to validate equipment performance and capabilities.
  • Perform studies on, and set standards for new building infrastructure that leverages new technology providing better energy efficiency, higher resiliency, and ideal operational support.
  • Track and report on building efficiency metrics, power and space utilization and planning, project design status and Verizon and industry best practices for mission-critical type facilities.
  • Provide engineering expertise support for projects in construction including reviewing and approval methods of procedures, the creation of commissioning scripts, review, and approval of project submittals etc.
  • Continue to support and develop the internal workflow tool IFP. This workflow tool is used for equipment placement and power monitoring of loads supported within the NEC whitespace.
  • Continue to support and develop the metering equipment and platform used to monitor power utilization, capacity tracking and utility anomalies for forensics.
  • Provide forensics and RCA reporting on infrastructure issues encountered.
  • Provide front door services for equipment entering the NEC whitespace and overall NEC power, space, and cooling tracking and projections.
  • Work directly and collaboratively with other Verizon building teams on engineering best practices and RCA analysis results.
  • Identify process improvement to save time on infrastructure repair tickets and mean time to repair of equipment. Assist in the development of automation of common issues.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.

Even better if you have:

  • Bachelor’s degree in Engineering or Information Technology, or equivalent experience.
  • Certifications in PMP or a Professional Engineering license (PE) a plus.
  • Three or more years of engineering experience in either Network or IT organizations.
  • Ability to develop and deploy tools to conduct performance-based analysis that will inform technical and logistical decisions.
  • Capability to be highly organized with strong analytical, problem solving and decision-making skills. Ability to perform and lead in an evolving technical environment.
  • Demonstrated leadership skills as a Manager, Supervisor or Team Lead.
  • Strong interpersonal and both written and verbal communications skills. Ability to work with a cross-functional and geographically disperse set of stakeholders.
  • A high sense of urgency and ownership.
  • Willingness to work a flexible schedule. Flexibility with business demands.
  • Willingness for some business travel and overnight work.
  • Ability to be self-starter.