What you’ll be doing...

The Universal Configuration Management Database (uCMDB) Lead will have the responsibility for administering the uCMDB within the organization. The lead will architecture, implement, and maintain the uCMDB to include: discovery, configuration item maintenance and service/application modeling. Additionally the Lead implements and maintains integrations between uCMDB and other platforms and tools.

  • Design, architecture, implementation and configuration of uCMDB and overall Configuration Management System (CMS).
  • Identify exceptions or risks to the uCMDB process, which may negatively impact the accuracy of data and Verizon security.
  • Configuration Item (CI) Discovery and maintenance and service/application modeling within the uCMDB and Asset Management Systems.
  • Develop and implement uCMDB standards, plans, procedures and policy.
  • Utilize current best practices for uCMDB and provide input or feedback for continuous improvement of Asset & Configuration Management systems.
  • Implement and manage interfaces between Asset, Configuration Management, Change Management, Problem Management, Network Management, Release Management, Infrastructure.
  • Design and support public Cloud Integration: AWS, Google, and Oracle.
  • Design and support downstream feeds to Service Now CMDB.
  • Model custom hardware and software discovery in support of client requests.
  • Support associated tools such as Configuration Manager and UCMDB Browser.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.

Even better of you have:

    • A degree.
    • Advanced knowledge of CMS/uCMDB best practices.
    • Experience as an uCMDB Administrator; deep knowledge of discovery patterns, service modeling and integrations.
    • Expert discovery manager; experience using universal discovery agent, ssh, wmi, VMWare patterns and API integrations.
    • Experience with Service Now CMDB discovery and integration.
    • Software Packaging expertise; familiar with HPSA and Asset Management Integrations.
    • AWS Certification or two or more years of relevant work experience in public clouds.
    • Hands-on MSSQL and Oracle SQL experience.
    • Strong team player with the capability to work independently; ability to take initiative.
    • Demonstrated strong verbal and written communication skills
    • Demonstrated troubleshooting abilities.
    • Certifications in ITIL concepts and practices.
    • Experience with LDAP integration.

    When you join Verizon...

    You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

    Equal Employment Opportunity

    We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.