What you’ll be doing…


With your excitement for technology, you’ll ensure our technicians are dispatched to the right place at the right time in order to meet our commitments to our customers and connect them to America’s fastest and most reliable network! Customers rely on us. Because here, better matters.


Your responsibilities will include, but are not limited to:

  • Verifying, monitoring and analyzing dispatch work activity and deploying field resources.
  • Analyzing network facilities and customer premise equipment by using resources to remotely isolate the repair problem.
  • Contacting internal and external customers to verify site readiness, activity, schedule repair and quote billing charges.
  • Coordinating the transmittal of work information and maintenance tickets to field technicians.
  • Monitoring and tracking all Network Operations provisioning, maintenance and alarm work activity.
  • Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.


What we’re looking for…

You’ll have a dedication to service excellence with amazing communication skills and a positive, professional attitude. You’ll thrive in a fast-paced work environment, and enjoy helping to get our customers connected to the digital world.

Even better if you have:

  • A related Associate Degree or 2+ years’ relevant experience.

Salary Information

Weekly Rate: $634.40 - $1268.00

Additional Information

When you join Verizon…


You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in cloud and security solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.


Work Hours: This is a 24x7 position and work hours will vary. Overtime can include evenings, weekends, and holidays based on the needs of the business.


Test(s) Required

Verizon Job Fit Test B
Dispatch & Translation Spec SI

Test Preview

Test Previews

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.  Different makes us better.