What you’ll be doing...

Verizon’s Global Supply Chain (GSC) is seeking a talented, highly motivated and experienced individual to join its Garage Work Center (GWC) Operations team. This role will have overall leadership responsibilities for employees in its Maryland, DC and Virginia Potomac region. You will be responsible for providing direction through various means including monitoring and driving metrics, expense budget management, data analytics, process design and compliance, and implementing change management.

Responsibilities include:


  • Approve time sheets, vouchers, and resolve discrepancies.
  • Manage expenses and budget.
  • Manage resources: right people, place, material, inventory levels, etc.
  • Utilize VZ systems for information: VTS, VSAP, BI, Elementum, etc.


  • Manage and drive scorecard compliance metrics.
  • Manage company policies and procedures.
  • Perform site visits - Neat, Clean, Organized and Safe.

Inventory Management

  • Manage inventory levels and address escalations.
  • Coordinate and manage process for regional inventories.
  • Collaborate with field customer to understand needs, resolve issues, and identify opportunities for improvement, etc.
  • Participate in storm readiness/ prep.

Business / Change Transformation

  • Drive business transformation and change management:
    • Participate in CFTs.
    • Participate in pilots.
    • Prep, plan and execute strategic initiatives.
  • Communicate work instructions and process changes.
  • Verify process compliance and understanding of Work Instructions.

Employee Development

  • Provide ongoing coaching and development to employees.
  • Schedule and manage required training.
  • Address union issues and grievances, per contract requirements.
  • Conduct team meetings.

What we’re looking for...

You'll need to have...

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience with performance metric data collection, analysis and reporting.
  • Experience using PowerPoint, Excel and Word.
  • Willingness to travel within designated Potomac region.

Even better if you have:

  • A degree.
  • Six or more years of proven track record in Supply Chain Operations – managing team productivity, leading process improvement, driving results against defined objectives, ad-hoc training, and interfacing with union officials to resolve issues. Strong problem-solving, critical thinking and decision-making skills.
  • Experience with performance metric data collection, analysis and reporting with the ability to draw conclusions, make recommendations and decisions.
  • Familiarity with Field Operations activities and needs.
  • Business, Supply Chain Management or equivalent proven work experience.
  • Ability to perform in a high volume, fast paced changing environment with good time-management skills and the ability to work independently.
  • Highly organized and detail oriented with the ability to maintain a high level of accuracy.
  • Demonstrated excellent verbal and written communications skills; capability to interact with all management levels including the senior executive team.
  • Ability to work under tight timelines.
  • Demonstrated ability to manage and status multiple concurrent projects / deliverables.
  • Excellent interpersonal skills.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.