What you’ll be doing...

The Engineer III is responsible for the advanced operation and maintenance of a complex multivendor nationwide network, ensuring network integrity and quality. The Engineer will be responsible for troubleshooting end to end issues on an ever changing network. This troubleshooting consists of a combination of working directly on devices and coordinating with other internal and external teams towards resolution. You will be working under minimum supervision over work products. You will also be working independently on routine and non-routine research and reporting functions.

What we’re looking for...

You’ll need to have:

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Three or more years of experience in the wireless Industry

Even better if you have:

  • A degree.
  • Experience in advanced broad technical leadership skills in the current wireless environment.
  • Strong presentation skills, crisis management skills, Clear & concise communication skills
  • Ability to sectionalize troubleshooting.
  • Knowledge of Verizon MPN Architecture and feature set.
  • Knowledge of VZW networking tools.
  • Ability to utilize internal and external performance tools to troubleshoot customer issues and reduce both MTTR and MTTI (SevOne, NetScout, Wireshark, Irisview Suite)
  • Knowledge of End to End call flows for:1X, EVDO, LTE, IMS, and CDS/ ASP Applications, VoLTE, MPN
  • CCNA, JCNIA or related certification.
  • Strong analytic, interpersonal and communication skills.
  • Troubleshooting skills.
  • Problem solving abilities.
  • Leadership abilities.
  • Strong project management skills.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.