What you’ll be doing...

Under close to moderate supervision, this position performs routine to moderately complex tasks, analytical assignments, and designs and prepares basic reports as an Individual Contributor. The functions performed will be for the monthly review of Verizon’s larger contract customers to assure compliance with contractual commitments and the accuracy of contractual rates and discounts.This position may also support the invoicing processes for unique products and systems

  • Performs routine customer specific audits of billing data to identify errors and contractual incompliance.
  • Researches customer specific audit variances and defines resolution plans, collaborating with management and various internal business partners as needed.
  • Researches issues and disputes submitted by internal and external customers.
  • Coordinates rating corrections, completes calculation and posting of corrective adjustments, and provides written communication of issue resolution.
  • Monitors customer contractual commitments, calculates and issues contractual penalties as needed.
  • Tracks, calculates and posts customer contractual credits.
  • Produces standard monthly reports for customers and account teams.
  • Partners with team members and supervisor to implement business improvements to achieve ongoing operational efficiencies.
  • Monitors individual performance metrics to assure goals and objectives are consistently achieved and exceeded.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree in Accounting, Finance, Economics or one or more years of work experience.
  • Experience in Microsoft Office (Excel, Word, Access, Outlook).

Even better if you have:

  • A degree.
  • Strong written and oral communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced, multi-system environment keeping a balance between accuracy and managing high volumes.
  • Ability to work independently, prioritize own work load, meet deadlines, and handle multiple demands and competing priorities efficiently.
  • Ability to be flexible, creative, and resourceful.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.